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March 2024 by Erik Maurer
My daughter and I visited to pick out a necklace for my wife's birthday. The staff was very pleasant and helpful, they even gave her a small discount for showing her student ID. Thanks for a nice experience.
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March 2024 by Brittany Hopkins
This location’s team and service are spot on. I was immediately greeted when I entered the store, had plenty of time to browse and numerous check-ins from staff while shopping. Lots of great options and alternatives available (the color bar customization is a dream). I came in for one item for a family friend and ended up leaving with a few pieces their team suggested, as well. They kindly gift-wrapped our items and included a gift receipt for us. They were very busy - but the team made my mother and I feel like we were the only ones in the store. Thank you for your attention, service, and efficiency.
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February 2024 by Emily S
Jess and Alyssa were amazing! I came during their buy one get one half off sale today and Jess, despite learning later it was only her third day on the floor, was super knowledgeable, and super kind!! I thought she was a manager. You would never guess she was new! Jess was super duper sweet as well and ran to the back several times to grab my jewelry with enthusiasm. Thank you ladies
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January 2024 by nicole hanson
Went into this location with my Fiancé. 4 people working and 1 customer checking out as we got there. NOT ONE PERSON WORKING THERE SAID A WORD TO US. I decided on what I wanted to purchase so I went up to the counter. A girl from the back walked up and said are you ready to checkout? I said how could I be, no one of you has talked to us and she LAUGHED! I looked at the other people working there and 2 others had smirks on their faces. I checked out and as I left she went back to another girl and I saw them laughing through the window. I am in disbelief and cannot believe how rudely we were treated here! 4 people working and not 1 can say hello?! WE WERE THE ONLY ONES IN THERE! I have purchased many items and love them they are great quality. This is the only location in my area, so it makes me sad that I never want to return here again to shop.
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January 2024 by Elizabeth Santiago
The sales rep were awesome and very knowledgeable and attentive. Such a great atmosphere.
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December 2023 by Clare Terski
Absolute worst customer experience ive ever had. Went in to purchase a Christmas gift and was not acknowledged by the staff. When I was looking at a display a worker with long blonde hair pushed me to get past me. When I asked another worker with short curly hair at the check out a question about an item she gave me attitude. I have shopped at Kendra Scott before at other locations and have never had a negative experience, I am extremely disappointed with the customer service at this location.
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December 2023 by Gabriela Moreno
Outstanding customer service every time I shop there!
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July 2023 by Erick Mikrut
The staff here are truly amazing!! Super nice and helpful. I was looking for a bracelet for my daughter and they didn’t have it stock but the wonderful lady I spoke to on the phone went out of her way to hunt it down for me and had it put on hold for me at another location. Fantastic service. Every Kendra Scott I’ve been in has been great but this was just fantastic!!! I will never hesitate to give them my business or recommend them to anyone!! It feels great when you deal with people that feel like they care!!! Thank you for the fantastic help!!!
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August 2022 by Sarah Astley
Everyone there is so friendly and nice ! I felt so welcomed
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January 2022 by Michelle Toro-Dietz
Wonderful customer service!
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November 2021 by Lisa Snyder
Friendly, helpful staff and beautiful, quality jewelry
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August 2021 by Amy Grahovac
If you have been to Kendra Scott, you know that they have GORGEOUS jewelry. I have never been disappointed with what I have gotten from there. About a year ago, I had purchased a necklace from them, that I wore quite frequently. Within that year, it started to tarnish. I tried to clean it, but it still looked pretty sad. I brought the necklace in to see what I could do to salvage it. Cathy and Lyla were so helpful and kind. Because I had the receipt, they replaced the whole necklace for free. I now have my beautiful necklace back, and will try and take better care of it. THANK YOU CATHY & LYLA for making my bare neck look much better, and thank you for being so AMAZING!! I already thought highly of Kendra Scott store, but now Kendra Scott will get all my jewelry business. They are simply the best - best jewelry and the nicest people working there
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July 2021 by Stacie Owen
Beautiful jewelry, excellent customer service! Greeted upon entrance, showed me exactly what I was looking for! Answered all of my questions and offered more information about the stones I was choosing from. I chose the Elisa necklace and the jeweler placed the stone right in front of me. Friendly & knowledgeable staff!
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June 2021 by Hannah Fiorenza
I went into this store for the first time and was planning on just looking. A lady who worked there let me try on some of their more expensive rings. I ended up really liking one and was going to purchase. The lady told me to stand in line while she helped someone else. It felt very off putting and that they didn’t care for my business. I’m used to employees at jewelry stores helping you from start to finish..in part because they want the higher priced sale. Maybe I’m wrong, but I was put off by the service at the end and ended up walking out without the piece of jewelry because of it.
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May 2021 by John Weber
A super helpful saleswoman helped my find the perfect bracelet for my fiancé!
