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March 2024 by Allyssa Van Gelderen
LOVE. LOVE. LOVE. This store! Not only do they offer a wide variety of kids/baby items, but the store is clean, employees are helpful, and prices are affordable! I almost always find what I’m looking for….and then some! :) The new owner has done well organizing and expanding the store! Highly recommend!
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March 2024 by Amy Shallow
Love this place! They are super fast, super fair, and the staff is incredibly helpful! Great customer service!
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February 2024 by Viviana Bojorquez
What an amazing selection of clothes. Name brand for all kids ages! Absolutely worth coming here! Have seen nike, Adidas, columbia, champion and more
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February 2024 by A
Be warned that some of the people doing the buys are lazy and won’t look through all your things. Brought in a basket full of clothes yesterday morning and when I received it back the bottom half of my basket was completely untouched. I suggest going at night if you plan on selling as the younger girls are much more thorough and way nicer.
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February 2024 by Nikki Plank
There are plenty of hidden gems here with the clothes, shoes and toys. You can find something in a price range that works for you. The only thing I caution is that some of the shoes are really worn/dirty and to be careful with the toys. I just bought an alligator letter matching toy and paid $5 - which is a great price but it wasn’t a complete set. I wasn’t able to check it before I bought it because of the bag it was in and it wasn’t labeled as incomplete. I feel that’s too much to pay for it when it wasn’t complete. I just wonder what the standards are when they decide to sell toys if they are willing to sell incomplete sets for a decent price.
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January 2024 by Krystin Dunbar
Overall, it's not a great OUAC. The prices of a lot of clothing and shoes seem to be way too high for used items. $7.50 or more for used toddler jeans is crazy. Clothes in different sizes are constantly shoved all over the place, and they pass on buying a lot of really quality/not worn or only worn once items.
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January 2024 by Gabriela Perez
I go here from time to time and never had a problem but the owner seemed bothered by my presence one day that when i was ready to leave after paying for my items and my baby had a ring pop (that i paid for) the owner had a ugly attitude acting like i didnt pay for it and my baby was just taking a random candy telling me my baby had it in her handShe seemed to treat other customers good but me being hispanic made me feel uncomfortable with her approach about it especially with that attitude.
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December 2023 by C K
My son is 4 and I feel like a fool for never thinking of this store. Definitely consider coming here before buying outerwear, baby items and especially toys! Doll houses and higher priced toys that are usually over $150 were $25. They keep a very clean place for how much merch they have. Everyone was also very friendly when checking out . Will definitely be back.
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December 2023 by Linda I.
I love shopping at Once Upon a Child since they changed ownership. The new owner has expanded the physical space, completely organized the merchandise (making it much easier to find what I'm looking for). The staff is friendly, helpful and apparently well-trained. The new owner stocks items that are in very good to excellent condition. I buy clothing for children sizes 2T to size 10....they do carry all children's sizes. The prices are very fair for used clothing, and their frequent sales make the items even more affordable. I highly recommend Once Upon a Child.
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November 2023 by Mason McGurn
This is truly the best place I could spend my afternoon. From a great work experience to great shopping experience. My mom is the owner and she works day and night trying to make it a nice affordable and happy place to be. Starting at work experience she will treat all of her employees like family and help them through highs and lows. Then from a shopping stand point she will have a relationship with anyone that walks through that front door and treat you like you are the only one there. She will pay out great prices to then sell them at even better prices.
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November 2023 by Michelle Pokrzywinski
Yesterday was my first time coming here finally! I drive by all the time and so glad I finally had a chance!!! I have 4 kids and clothes, shoes, coats etc get expensive! I got some name brand stuff, got 3 pairs of nice shoes, 2 pairs of winter boots, couple of winter hats and a bunch of shirts and multiple pajama sets for 120 bucks!! This is my new store!
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October 2023 by Amy Sampson
I stopped in for the first time ever today and I could have spent all day there. There is so much to see and I was so excited about the selection. Overall, I felt prices were fair, especially the onesie/leggings sale! I couldn’t believe I came on a day that they were 20 for $10. That made my day!Also, I have read numerous reviews about the staff being unpleasant, and I have to disagree. I interacted with at least five employees and they were all very friendly and willing to help. I will definitely be returning again soon!
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October 2023 by Natalie Westphalen
I came into the store for the first time today and the owner checked me out. Extremely rude and aggressive as soon as I stepped foot in the door. Paid very little for name brand items. Don’t waste your time.In response to owner’s response. I was upset with the way you treated me during my experience - not that you didn’t take my coats. Goodwill will love my coats. I was upset with your aggressive demeanor and poor customer service skills! I would’ve much rather waited than gotten screamed at !
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October 2023 by Diane Chilinski
I brought in things to sell, many new with tags and (example Baby Jack Tag Blankets)….they were only interested in a small amount of items and I asked how much they were buying the Baby Jack items for and it was around.50 each. These had tags on for around $25.00 each. The gals sorting looked very young, high school age and it is apparent they do not know name brands. The most of the items on the racks look very used and one could buy them new at TJMaxx for less. I would NOT recommend you buy or sell to this place….total joke!
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October 2023 by Marian Q.
I am shocked that they only have 2 stars, I've been a patron at Once Upon a Child for a few months- although I have yet to see their expanded space- and I gotta say, I love them. They run these stuff the bag sales/clear the rack sales and because of those, I'm a fan, although I have stopped in on other days as well. Their selection is pretty great, although there have been some items that have seen better days- but that's the territory of shopping secondhand. The place can get busy but their staff have always been attentive and kind and I always recommend them when looking for stuff for your kiddos on a budget.