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February 2024 by Steven Meier
Alex H was very helpful fixing my initial problem and getting Josh and Drake out to replace my panel. Everything was clearly explained, done quickly, and left my house clean with minimal drywall work left to do.
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January 2024 by MonteLee Babilius
Not good for working with contractors. Another one that only wants to deal with the home owner.
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January 2024 by Adam Crist (InsanityPotion)
Called them to get a quote on setting up an EV charger for a car I was planning on buying. The initial guys that came in had no clue about what I needed for the EV and instead spent the whole trip trying to upsell me on other items. A few hours later the supervisor came after and did finally quote me for what I needed. However the way the quote was presented was very confusing. I was quoted around $500 for the work in the garage. I learned after the fact that quote did not include all the other work to make the charger and was essentially useless, without an additional 10k of work. (This I only found out after I bought the car). The supervisor was willing to work with me, the only reason this is not a 1 star, and after a few days of back and forth I finally got the full correct quote verbally over the phone. After that it fell off the rails. I tried for two weeks with a half a dozen texts to the super and a handful of phone calls to try and get that quote in writing only to not hear back at all. I have just given up, the end result is I am worse off than if I had never called them in the first place.
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January 2024 by Darrin Vinz
Had recleaned furnace was very dirty
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January 2024 by Steve Gomoll
My furnace recently failed. After analyzing the problem the Over the Moon installation team came out the very same day to start the replacement process. The next day the team arrived early and didn’t leave until almost 9pm when the job was done. The installers endure -27 degree temperatures as they formed new ductwork to solve the problem. I’ve never been more impressed with the work ethic, technical knowledge and communication skills of the two young men doing the install. 5 star rating!Service: Heating system maintenance
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January 2024 by Jose Segarra
Pretty good group of people, unfortunate issues with our furnace gave us an opportunity to enjoy the services!
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January 2024 by Don Hay
DO NOT CALL THEM. They literally have "Service and Repair" in their byline AND THEY DO NOT DO REPAIR. They will schedule a repair call. They will spend two days sending texts and emails telling you they are coming and THEN CALL TO SAY THEY DO NOT DO REPAIRS.I'm not sure if this is a scam (oh, too bad, let's sell you a new one!) or they are just stupid. Hard to tell. Nice person. TERRIBLE COMPANY.
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January 2024 by Anne Rivera-Quam
The Over the Moon team arrived on time and completed the job. The team members were nice guys but it took multiple visits to get it completed plus having to wait for the city inspectors.
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January 2024 by Manjeet Arora
They were called for dishwasher outlet installation , normally costing $180, but they insisted on analysis of the whole house! Quoting more than $1500, what a rip off! These guys mislead you on the work you call them for and the work they want to do! Avoid them at all costs
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January 2024 by Mike Rydstrom
Just a furnace serviceService: General repairs
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January 2024 by D D
Matthew is a very professional Serviceman, he solved our furnace problem last time. This time he was out for regular furnace check. He's very knowlegable and pleasant.Service: Heating system maintenance
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January 2024 by Kimberly Skwarek
Alex H. did a great job changing 2 of my electrical outlets & looking at my ceiling electric wiring. He was knowledgeable & informative on his electrical services. I would call him back to have work done again.
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January 2024 by lymne Bock
They are great. Extremely thorough. I've had 5 other companies over the years for service, repairs and replacement of both my furnace and A/C, not one of them found my main problems. There were at least 2, if I understood correctly. This is very disappointing. It caused extra cost on my utility bills and unnecessary wear and tear on my original furnace. I'm very happy I contacted Over the Moon. Thank you for all your time and explanation on my issue. I really appreciate it. I had them install a 2nd furnace with a cold air return for my cold family room on Dec. 7 and finished up on the 13th. It is wonderful having real heat in that room after so many, many years without that furnace. I should have done that many years ago.Service: Heating system maintenance
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January 2024 by Susan Joyce
Erick really took his time going through my furnace. He was polite & friendly. Also didn’t mind me hovering while he worked. Highly recommend this company!
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December 2023 by Barbara Miller
The guys arrived within the scheduled time, they were equipped with safety gear, and were extremely friendly, professional and thorough. Thank goodness In Phase has an email/text message alert when you are due for maintenance, because not only are my ducts extremely dirty, but I have a small leak of carbon monoxide when the furnace runs! Please call In Phase for a heating check now, before the cold arrives ... and ask for Ryan and Brian!UpdateThe furnace was installed 3 days later by Jordan. Great job ... friendly, thorough, professional, knowledgeable, and he even threw my Pomeranian's toy a couple times! Jordan has a friend for life! Another terrific In Phase employee I highly recommend In Phase and Jordan!
