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December 2023 by Jason Katte
Nice gym but make sure you cancel before you move! PF refuses to allow cancellations over the phone, email, or fax so you have to go in-person or "send a family member." I live in North Carolina. What. A. Joke.Edit: Don't be disheartened PF, be better. Update your policy from 1980 or provide accommodations. This is not a difficult change to make. I can work out at any gym but I can only cancel at the one 900mi away? Be better PF, ffs.
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December 2023 by Regina Thomas
Always equipment available for cardio, staff is friendly and always willing to help! Wonderful safe environment.
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November 2023 by Steven T Ulatt
Clean spacious gym. I stopped by just after Midnight and the desk lady was so nice!!
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September 2023 by Jessica H.
Great experience and u gotta try da hydrotherapy massage chairs! But here's a tip u hv ta be a black card member to have access to the special features of the fitness facility which sux! I hv a tens unit anyways for my back pain! I'm just a guest we only hv access to the gym equipment that's it! Disappointed tho.
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August 2023 by Amber Levan
95% cardio equipment empty. Could not do a workout because it was a 20 minute wait for a Smith machine every time it was needed.Planet fitness continues to cater to an imaginary customer and not what their members actually need.
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August 2023 by James Giggar
I do not remember being here, but when I enter a gym, I always enjoy a good workout.
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August 2023 by Bill F.
I was a member at Xperience Fitness when it closed. All memberships were transferred to Planet Fitness. I do not like the Brookfield location and went to cancel. Joey, the manager, had me sign a form. I have since been charged the bi-weekly Xperience fee of $22.98 three times ($49.79/month), even though PF's membership is $10/month. Club management and from what I've researched, franchise ownership, could care less. I've emailed the company but if I don't hear from them today, I'm headed back to the Brookfield location to talk with Joey tomorrow.
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July 2023 by Terese Zymanek
Thought this place was supposed to be “judgement free”. This type of attitude seems very hypocritical. One of my friends told me there’s also an alarm that goes off if you accidentally rack weights too hard. I’m sad that my old gym closed and transferred my membership to this place.It’s a well kept/newer place, but a poor quality gym overall. There isn’t much equipment at all compared to my previous gym. No racks, platforms, jump boxes ect. There are very few free weights which I personally use for the majority of my workouts to help develop multiple muscle groups and stability.
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July 2023 by Melissa Gundrum
I've been going to this location for a year now, and have really been enjoying it. For the most part, the people, atmosphere, cleanliness, gym equipment, tanning beds and massage chairs, nothing but good things to say! Until Xperience shut down. The gym has been a lot busier, which is to be expected.. but what I didn't expect is the unpleasant and uncomfortable stuffiness, the lack of cleanliness and the groups of people surrounding the machines at any given time. This location isn't huge by any means, so taking on another large group of people has limited the equipment availability, which is extremely unfortunate for the routine of regular PF members. I understand that Xperience members needed somewhere to workout, after their gym shut down abruptly, but what about the PF members? Who now have to just deal with the inconvenience of the Xperience members, being inconvenienced. Hopefully something is being worked out, for the betterment of all members - to give everyone the space and quality they pay for and deserve.
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July 2023 by Audrey G.
I have a really bad attitude against Planet Fitness after what Xperience did to their members. Our membership was transferred over without our permission and was told that we had the months of July as a grace period to drop our membership. Well I did drop my membership and the very next day is a charge for a membership that I officially dropped and signed. Planet Fitness is totally deceiving just like Xperience Fitness
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July 2023 by Dale Roeglin
Staff are courteous and conscientious. Facility is always clean. Staff is always pleasant. Great Value!!!
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April 2023 by Kathy Lloyd
I like the Planet Fitness I usually go to but this location on Capitol Drive in Brookfield WI was disappointing. I just went in to tan, and literally had to argue with the employee to get him to clean the tanning bed before I used it. I have never had this experience before, and hopefully this review will help ensure I don't have it again.
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March 2023 by Kelly Mckelvie
I rejoined Planet Fitness back in November 2022. Glad I did. The staff is friendly. Everytime I go there they are cleaning. And I must say I love it. It is very clean
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March 2023 by Kim Griesenhofer
It’s so much bigger and has a lot more equipment and you get what you want in the Brookfield location . I also liked the hydro beds it really made you relax with the darkness of the room. I would come back to this one. Planet fitness is the best gym I have been too. They are clean and friendly greeting and always someone there to answer questions?
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March 2023 by Doug Demuth
1st day going and it was a nice atmosphere. I am just getting into being more active and did a mile!
