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April 2024 by annette engelking
Great experience with Rebecca Winter and Kale who offered some excellent suggestions; there was no high pressure sales and I felt well taken care of.
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April 2024 by Paul L
Awesome service. Very professional. Will definitely go back again in the future!
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April 2024 by James Preiser
Would not recommend ever buying jewelry from Rogers and Hollands. My Wife's Wedding ring and band were purchased 15 years ago. The ring has broken twice. Each time it breaks, they quote you $800 to fix. The owner says your ring is like a car... it needs maintenance. My Mother's wedding ring has never needed maintenance in her 61+ year marriage to my Father. Rings shouldn't split in half - but my Wife's did. We already paid $800 for a broken prong that almost lost the diamond! The lifetime warranty is a gimmick to keep their car salesman approach going and sell you more junk jewelry. Shop online and you will see how much this store gouges you. I will be sure to tell everyone I can to never shop here.
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December 2023 by Bonnie Hespe
Michael was wonderful, so patient, so kind and definitely knows his jewelry!!
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November 2023 by Mousumi Shah
I had excellent customer service experience at Brookfield, WI location. The employees went above & beyond to search my purchase history an old transaction; and offered very proactive help about re-assessing the present value. Thanks you team !
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November 2023 by LeAnn Carpenter
Our experience at Rogers and Hollands was very good. The staff was knowledgeable and helpful.
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October 2023 by Samantha Schmid
Amanda and Sophie were beyond helpful. Honestly the best guest service we have experienced in a long time. Incredibly knowledgeable and had really great suggestions as well. Awesome experience without being pushy. and we will be back.
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September 2023 by Nick Johnston
Deliberately misled me to believe I would be under no financial obligation to place an order for a ring. They opened a line of credit under my name without my permission before the ring arrived. Resulting in a hard inquiry and credit line showing on my credit report when I planned to pay cash. I’m sure I signed this away in the fine print, but this is a scummy business practice.
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September 2023 by Lily Santiago
Amazing great to do business with all the amazing ladies at Rogers & Hollands Brookfield amazing women thank you so much.always very attentive respectful friendly overall very professional. Thanks
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June 2023 by Becca B.
We chose Rogers and Hollands for the engagement ring and wedding band because of their protection plan that does not require inspections every 6 months, as well as their 12 months no interest financing. They are beautiful rings and their customer service was amazing. We actually ordered online and one of their representatives assisted over chat with finding the right rings and helping me with requesting the right sizing even when it wasn't listed on the website for that ring. I think we were on chat for nearly 2 hours. She also facilitated getting our credit approval after hours and sent follow-up emails regarding the status of the order and knew the details of the diamond that was selected for my ring (slightly larger than what was ordered even!). I also purchased my wedding day jewelry from them. I would definitely make future purchases here (hopefully when we upgrade my husband's wedding band).
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February 2023 by J D
Cassidy and Amanda were the best I’ve ever worked with at any jewelry store! The customer service they provided along with fantastic deals, lead to an amazing experience.
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January 2023 by Adam Hoefs
Taryn was great and very nice! I highly recommend going to her if your a man looking to get the woman of your dreams her dream ring.
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November 2022 by Kim Burge
Thanks to Amanda Coman for her help during our recent visit. Purchased wedding set 25 years ago and came in for help with repair/upgrade. She was patient and knowledgeable. Appreciate being able to still have R&H around for special jewelry purchases.
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November 2022 by Joe Valdez
Amanda Conan was super helpful and very knowledgeable…and took the time necessary for me to make a smart buying decision. I 100% recommend her as your diamond consultant. Well done Amanda, well done.. and thank you so much.
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November 2022 by Scott Taylor
Always professional at R&H. Nice folks who can guide and help us decide on the best item and looks we are after! I just wish there was a store near us (Oregon).