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June 2023 by Christal Amos
The stylist did an amazing job on my 9 year olds hair. The only downside is they don't have tipping with a card.
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May 2023 by Kate Jensen
Went last week to get a balayage. The stylist was very kind, but my hair did not turn out to be the color I showed her by picture in our consultation. I thought I might be able to make it work, so I went home and when I started to look at it closer in the mirror, I noticed all kinds of things were just not right. The transitions were hard/blunt lines, the colors weren't blended at all. There are chunks of hair that are half super dark and the other half super brassy. I emailed the owner. Sent him pictures of my results, and he didn't even bother to respond. I reached out to another Aveda Salon owner who is a parent of one of my students at the school I work, and she was "horrified" at the pictures I sent her. She asks every day if I have heard back from the owner, and her mind is blown that they are not trying to make it right when I spent over $220 (+ tip) for services. My previous salon closed, and I was excited to try a new salon right in my neighborhood that I could start coming to consistently. Unfortunately, I'm still looking.Services: Haircut
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April 2023 by Cheri King
Wonderful stylist! Full line of Aveda products. Bit expensive
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October 2022 by Iyana L
Celia answered all the questions I had and was very welcoming and friendly. I Will be a returning customer. ❤️ I will recommend this place too everyone.Service: Brazilian waxing
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September 2022 by Amanda Linn
Love love love Sarah she is amazing she takes her time to know exactly what you want and talks you through the whole process. She also is very knowledgeable and very educated!! She is definitely my forever stylist she has done my hair 2 times now and I have taken both the teen daughters to her and all of us love are hair!! Thank you so much Sarah u rock!!
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July 2022 by Suzana Gossett
Disappointed and unhappy.. Ugh!! The stylist seemed enthusiastic to help me achieve a refreshed look, however the communication was NOT there...at all. I left with my hair 2 inches shorter than I wanted it, an unfinished cut, and no styling ?... Does Asymmetrical someway sound like A-line? Was she even listening?? I think the stylist knew she was messing up, her hand started to shake ? I left as soon as I could... totally distressed.POSITIVE ENDING - as soon as I left Medusa I found another Salon that was available to take me in for a last minute appointment -- TONY & FRIENDS Salon and SpaAwesome!! Hair salvaged!! Yay.One Star is for the somewhat pleasant greeting upon entry. Distracted with talking amongst themselves, but at least pleasant. The salon itself was aesthetically pleasing.Service: Haircut
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April 2022 by Megan Borreson
I really like Sarah! I have curly hair and after four pretty disappointing haircuts at other places since being in Milwaukee, I bought the Groupon to try someplace new. Now I will be a regular because Sarah actually knows how to cut curly hair (so hard to find) and she's personable in the chair without forcing conversation which is pretty important for me as a shy person. Definitely recommend Sarah ?
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March 2022 by Mel Gon
Very nice spa/salon. I had Celia for a Brazilian. She did a great job. And just as important she does an amazing job at making you feel comfortable during something that has the potential to be embarrassing. Very personable, skilled and kind.Service: Waxing
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March 2022 by U A.
I used to go to Salon Medusa when Natalie worked there. Natalie always did an excellent job at cutting and coloring hair. Natalie left and a friend recommended a stylist at Roots Salon (Bailey was also excellent). Bailey left in 2020 and I thought I would give Salon Medusa a try (I missed their non-irritating Aveda hair colors). I called Salon Medusa and asked the receptionist for someone who was excellent at cutting hair. The receptionist recommended a name (I'd rather not say in public) of one of their senior stylists. That stylist was no Natalie. She did not know how to cut hair. I left the salon with lopsided hair. I went back the next day and said "my hair is clearly longer on one side". The stylist insisted that it was not. I did not go back to Salon Medusa again. I called Azana and asked for their best stylist. The same thing happened (the stylist could not cut evenly and layered my hair incorrectly). I called Azana again and made a bit of a fuss. I told them that the stylist I had was bad (And guess what? They already knew that!). This time, they recommended two other stylists. I made an appointment with Roxanne (she did an excellent job of cutting, layering my hair). The point is, please don't trust the receptionist at recommending a stylist. The receptionist will recommend a not so busy, and therefore not so good, stylist. I am certain that Salon Medusa has excellent stylists too (and not so good ones as well) just like any other salon. My message to salon owners is "tell your receptionists that if a customer calls and asks for your recommendation about the best stylist available at your salon, give her an honest answer. If you don't, that customer may never return (not just for hair, I used to go to Salon Medusa for nails too)." My rating is based on past experiences (with Natalie) at Salon Medusa. The minus of a star is due to a more recent experience.
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January 2022 by Alize Webb
I got a Brazilian wax done for the first time and Celia did an awesome job. I already have my next appointment booked!!
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December 2021 by Carol Flanary-Mathia
Absolutely beautiful hair color! Within hours of my new style, I have received over 10 compliments on my brunette hair color with silver highlights. Thank you so much Sarah….you are the best hair stylist I have ever had!
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November 2021 by Cheryl Grafwallner
Really nice and clean. Hairdresser was very knowledgeable and did a great job!
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October 2021 by Nay Jar
I was so excited for my haircut....left very dissatisfied that she stuck to what she liked not for what I asked. Not good.
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July 2021 by Tiffany A.
Sarah was great, she gave me the cutest cut and balayage. She seemed excited to do the project and explained what she was doing every step of the way. I would highly recommend her. She spent almost three hours on my hair and the price was more than reasonable. I will be going here for now on!
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June 2021 by Tina Hansen
This was my first time getting my hair cut & styled here and it was great. Rachel was amazing! She's very nice and did a great job on my hair! It's looked the best it has in a very long time. I've found my new hair person. ?
