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January 2024 by Patricia Richardson
Food & drinks: It was okay to stop on your way for sleep
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January 2024 by Ella MacDonald
Special thanks to Javad who rescued us and our vehicle from a stubborn snow bank this morning - we would've missed our function today without his expertise. Thank you Javad! Your are our hero! The hotel is lucky to have you here.
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January 2024 by Alyssa Riley
I stayed here New Year's Eve. The lobby was beautiful and the staff were friendly and helpful. The room I was in was very clean and inviting, and I especially loved the big tv.My only complaints are about the door to the room and the shower.The door itself was heavy and whether I was entering the room or leaving it, I felt like I had to practically force the door handle down to open the door.The bathroom was nice(the lighting was plentiful and I liked that there was a light on the mirror for the sink that you could turn on). However, I noticed the shower head had limescale on it, which kind of grossed me out. When I turned the shower on, the shower head wasn't set to the default setting which isn't the biggest deal but it was an unexpected annoyance and it was a bit of a struggle to find the right setting.The bottles of product in the shower were great to have but I did notice there was a slight buildup of dried product on the end of a couple of them.The thing that bothered me most about the shower was the dripping noise. On the floor of the shower directly below the shower head is a rectangular metal plate. When the shower is running, water drips down onto this plate and makes a very annoying dripping sound.There was also construction going on in parts of the building which resulted in a fairly narrow path I had to walk to get to and from my room. It was a little cold when I walked by the construction privacy curtains they had set up but surprisingly not noisy.Overall, my stay was good and I'd love to try out the pool if I were to stay here again in the future.
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January 2024 by Madison Flatman
Hotel rooms were extremely nice! I came here for New Years weekend and was satisfied with the price and the value of stay. The pool & fitness center looked amazing, I didn’t have an opportunity to utilize either.My only complaint would be the food service. When I went to the Starbucks, the person working there had no idea on how to make an iced coffee and asked me how to make it. Then the following day, me and my date went to grab breakfast and we waited at the stand for about 7 minutes without anyone greeting us before we left as we were on a time limit.
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January 2024 by Bob Mattocks
Great value for a very good hotel.
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December 2023 by Z Zylka
Right off freeway. Had our Christmas party there. Food was great n service excellent!!! Didn't stay there so no comments on room.
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December 2023 by Robert Luckey
Comfortable
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December 2023 by Lucius Humphrey
Safety: The hotel has an on-site security service.
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December 2023 by Laurie Buss
We were at the hotel for a business seminar. We had been there in October 2023 as well. The restroom had cocktail napkins instead of towels. The restroom had a stall with a door that wouldn't lock. In December 2023, the bathroom stall had not been repaired. They had towels in the restroom, but the soap was bottles of body wash. The seminar room and restroom were very chilly. Do yourself a favor and find somewhere else for your seminar.
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December 2023 by San kri
I stayed here for couple of weeks during the holiday season of 2023. Staff were very friendly, rooms were clean and room service was very nice. Bartender Valarie is a very kind, professional and friendly person. She is very efficient and is very knowledgeable about their inventory and different kind of cocktails and made nice drinks for me and my friends.Walkability: Lot of different restaurants in the mall are walkable.
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December 2023 by dragon witch
Bartender had much to be desired personality wise. Turned back to customers and fiddled in register knowing 4 people were waiting cash in hand. Only 2 other people in the bar that already had their drinks.
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December 2023 by Dan Vallaro
The bathrooms near the convention center smell of urine, I have been here twice now and both times I dreaded using the bathroom.The food and service were good.
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December 2023 by Michael Ratner, PhD
I attended a coin show and decided to get a table this year to show off my Hobo Coins collection ??
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December 2023 by Albin v k
It was a nice stay in Sheraton. Front office people are really good. Especially young people both male and female staffs. Only know name of Ms.Jeslin. Their warm behavior made me relaxed after a long 24 hour journey. Room shower and ac had some issues. Rest was fine.
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October 2023 by Sarah vossler
Highly upsetting stay with this hotel. In short, house keeping and management should be ashamed of their thievery and complete lack of professionalism.Upon arrival both my and my co-workers rooms were both poorly cleaned. There were dirty towels on the floor and a room change was required. The next morning I noticed stains on the furniture in the lobby. However, they was just the beginning.Upon check out I left behind my jewelry case which contained upwards of $2000 in pearl and diamond necklaces as well as numerous pieces of Kendra Scott jewelry.I realized as soon as I returned home that it was missing. When I called the hotel I was told nothing had been recovered but they would check with housekeeping and call back. I never received a follow up call and after calling back several more times with the same result I spoke with the Housekeeping manager.When the answered the phone the Housekeeping Manager’s greeting was simply ‘Hello’? Did not greet me by name or give any indication they had a clue why I wanted to speak to them. I had to recount my entire story yet again. The Housekeeping manager said he would investigate the matter with his staff that cleaned the room that day and call me back. Of course, that call never came.There is absolutely no accountability from the management and therefore the staff is highly unprofessional not to mention thieves. I even offered to pay a substantial reward with no questions asked and did not receive a single call back as promised. If I were in charge I would fire every member of management along with any the housekeepers with a history of cleaning rooms where items of value were reported missing and unrecovered.
