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October 2023 by B Axt
Friendly staff and knowledgeable technicians. They are a bit on the pricier side but you get what you pay for and the folks at Silver Lake Auto guarantee their work. It’s like getting top notch Dealer Service but not having to pay the Dealer prices.Service: Transmission
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October 2023 by Amy Zirbes
Silver Lake auto gets my vote for service, honesty and spot-on diagnostic abilities.I am happy to have found them and highly recommend. I always appreciate a business who is honest and does great work.Service: Tires
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October 2023 by John E.
A few weeks ago I called to get a quote on having a trailer hitch installed on my car. The person who answered the call told me they would have someone contact me with an estimate. I waited. And waited. No call ever came.2 days later I tried again, and this time the person who answered gave me the numbers. $1300! $1300 to have a simple trailer hitch installed? I priced the individual pieces in other stores and individual pieces came roughly $200. What can possibly cost $1300 on the installation of a simple trailer hitch?
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October 2023 by Marilyn Skony
As a woman recently widowed who previously left all auto care to her husband, Silver Lake personnel have guided me through all necessary steps to ensure my car is ready for safe use through all seasons. They have never been too busy to answer and deal with all issues even though some may have seemed trivial. All necessary repairs have been done almost immediately. all transportation to and from appointments have been provided for and my spotlessly clean vehicle after their work is the source of amazement to my friends, many of whom are considering putting their automobiles in their care. Their work is always timely and completed as scheduled. I know I can count on Silver Lake with any auto concern to be there for me.
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October 2023 by John
They were able to help me out with a nail in my tire on very short notice. Everything went smoothly even though they had a power outage for more than half the morning. I've used them in the past with great results on much more complex issues.Service: Tires
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October 2023 by Hailey K.
Wow. The customer service here is outstanding. Taking your car to the shop is always an inconvenience but these guys made sure it was seamless and not an inconvenience at all! Friendly and welcoming workers were a great start to my day. They offered a shuttle service to get me to work on time and when they happened to be closing the office early (and I was unable to leave work to pick my car up) they delivered my car to me at work for no added cost! I got an oil change and rotated my tires and prices were fair for the work they did. Communicated with me timely through text and payment process was seamless by paying online. I couldn't recommend this place more!
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September 2023 by Dallas
Amazing customer service!I brought my Suburban in for a basic tire patch and they went above and beyond helping me get my vehicle back home.I have four kids and life can change quickly... Silver Lake made the repair and vehicle return effortless. I can't recommend them enough!Service: Tires
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September 2023 by V La B
Great experience. Hoped to have a nail removed and plugged but it was in a bad spot to plug. They inspected lights, brake fluid, tires, battery etc and topped off my brake fluid. They went above and beyond. Tires are needing to be replaced anyways(down to the wear bars!) and they shot me an estimate on new tires. I will return. Great customer service .Services: Tires
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August 2023 by jmboyd65
Really nice experience. Alex, Tyler, and John were awesome. My car was in the shop a little longer than expected due to parts being scarce, but they gave me a car to use, total lifesaver! Highly recommend!
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August 2023 by BREW MATHs
The best auto body shop I’ve ever been to… my Jeep broke down a few months back and not only did they get me right in, they gave me a free loaner, washed my car and fixed everything in a top-notch manner (they even clean the engine).Since they did such a great job with my Jeep, I took my son’s VW there since it was leaking oil. They identified the problem quickly and fixed it for cheap. Every time I’ve gone to an auto body shop, they figure out a way to gouge me for over $1000. Silver Lake did the job for a fraction of what I expected and then charged me LESS than they quoted!You’ve found your new go-to mechanic.
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August 2023 by Jennie Chaffee
While I have passed by Silver Lake Auto for several years now, I only recently utilized their services. They offered a free inspection of my vehicle, confirmed the repairs needed were valid (dealership inspected first), and were able to complete the needed repairs in a timely manner. I plan to bring my vehicle here going forward.Services: Brakes
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July 2023 by Sandy Wolff
This was our first visit to Silver Lake Auto & Tire Center. We had to replace the battery in our remote entry. Even though this was a very small project we were treated like regular customers, friendly and efficiently. We will definitely return
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July 2023 by john scott
Good service on my repairs including correcting sloppy work done by the dealer who sold me the vehicle. I will go to Silver Lake for future servicing. Pretty decent courtesy car and pleasant waiting room too.
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July 2023 by Scott B.
Great experience all around... got me in right away, communicated effectively, gave me a fair price and did excellent work. I'm taking my son's car there next... we have found our new shop!
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July 2023 by Ariana Virnig
Wonderful place, with winderful service! Went in with a weird request and was still greeted with smiling faces all around. They helped me get a tire to workout, they went around to the dumpster to help me get it into my car and pick one out. Everyone is extremely nice and inviting, and a great place to be because of the setting. Would definitely come back and would tell everyone about!
