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November 2023 by Dan Lavinio
Cassandra was awesome. Patient, very proficient, outstanding help today. Thank you Cassandra.
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November 2023 by ANTONIO SANTIAGO
STORE MANAGER WAS VERY FRIENDLY AND HELPFUL
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November 2023 by Collin Harp
Ericka was the best! She had me in and out in 5 minutes tops. Knowledgeable and sociable. Give her a raise!
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November 2023 by Philip schopp
We had a great time with Ericka. She is very knowledgeable about all of your products. We came in for a I Pad and she was very helpful and helped us set it up and answered all of our questions and she is a very pleasant and professional asset to your company.
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September 2023 by Dominique Jacobs
Horrible customer service. Employees are lazy and have a attitude. They also smoke cigarettes while helping customers.
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August 2023 by David Clements
Melinda & Erika were fantastic in helping me out. Got in and out right away. Thanks for all your help!!
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August 2023 by Sarafina Engel
I won’t even give one star, service suck, it’s so terrible and I had a spectrum tech come out to my house and he stole our extender. Brought it from my basement and said it was the problem, just took it.. Now everything is worse!
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July 2023 by Vegeta1
by far the worst service in the world .. if ur looking for good service avoid tbis company.. ive been out of wifi for 2 weeks and to call like five times to get a texh out to fix it cuz the first guy didnt .. horrible experience so far
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June 2023 by Samuel Reinke
Ericka did a great job helping me set up my Spectrum WiFi. No upselling at all. Thank you Ericka!!
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June 2023 by Christine M.
Kind well-informed staff will do their best to solve your phone issue.
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April 2023 by James Wolfe
Long wait time, but there could be a reason for it, I walked out satisfied after my issue was resolved
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March 2023 by Keith Ruesch
Sign-in kiosk was malfunctioning (guess it was typical of the way SPECTRUM service is) and it took at least five minutes to enter my name and reason for visit. Then I was unable to complete my service change though I WAS able to return the equipment. Typical of the customer service I have come to expect from SPECTRUM!
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February 2023 by Devin Lehmann
It's always nice going here. The staff is always friendly and does all they can to help.
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February 2023 by Arielle Schrimpf
I just moved out to the Waukesha area. I had a person come out and install my internet. Installment went fast and the worker was polite.
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January 2023 by Joyce Cundy
Ericka G. was very helpful and answered all of our questions regarding our service. She was so friendly and easy to work with. Thank you!
