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September 2023 by Sam Ahmed (Sam)
There is something internally wrong with this bank. I applied for my wife’s small business refinance loan for her company, they pulled my personal credit and I have nothing to do with the business. My wife’s personal credit was also pulled, which is okay. However, they wouldn’t return our calls or carry through with what they promised. We have given them all the information and documentation they requested but no answers. Totally unacceptable and unprofessional.Other than wasting our time, we are trying to dispute their credit pulled on me and my wife through the credit bureau, as nothing resulted from this bank nor they even entertained discussion about a loan.This bank is a joke, no wonder they only have one branch. The sad part I was dealing with the senior VP of the bank, Heather Nelson.Imagine if I was dealing with younger staff. Don’t bother with this lonesome bank. Any other bank would be better for your time.I heard this bank got in trouble in the past where they gave loans to people who applied under deferent names and loans were issued without actual owners notified, until payments were due. Total fraud. I am surprised that the AG did not do anything and they are still in business.
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August 2023 by Nick Benavides
Amazing bank. Glenn and the team have been incredibly helpful with our small business. Would recommend to anyone!
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June 2023 by Linda Johnson
Their customer service (on the phone) is phenomenal. I'm not even a customer of theirs yet and I can tell they have some great people working there.
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March 2023 by chris thomson
Nice place
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December 2021 by Dale Kusick
Upon entering this so called professional institution(financial), some time ago, I made a grave mistake!!! Be careful who you go to when sitting down at the desk as you walk in, just slightly to your right. There sit's a very trouble making old women with glasses. Avoid her at all cost's!!
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December 2021 by Drew K.
So, I would say that customers should be looked after, meaning that the bank looks out for them, but when the customer who has the money in the account tells a POA to withdraw a certain amount it should not be a problem if you ask the customer who has the money if it's OK, then what is the problem? Just talk to to the person who banks with you !!!!!!!! I feel like the bank let us all down, the person with the bank account, and us the POA, because the teller was paranoid and jumped to conclusions!! Thanks for letting all frustrated and bewildered from your actions!!!!!!! Carla, and the twins, we give you zero stars so now there's nothing left to give your bank!!!!!!
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September 2021 by Ramidu Miris
Great Bank. Highly recommended.
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July 2021 by Jack Golatke
We moved from a nation chain bank to this local lender and it could not have gone better. They have an awesome group of people that know hot t treat a small business! Love them and the service they provided.
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November 2020 by Dean Sylvester
This is a great bank! Our loan officer Dean Zwick has always been there when we needed anything, and Mindy Lavalle is awesome! I recommend this bank to anyone. The best customer service experience.
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August 2020 by Amy M
Impeccable service! Great rates!
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February 2020 by Tristann Rieck
I would give them 5+ if I could. Everyone at Spring Bank is so inviting and friendly, every single visit is such a pleasure. I cant say enough good things about the people of Spring Bank.
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January 2020 by Garrett Key
As a new customer, working with Heather and all of the staff thus far has been great. Extremely knowledgeable staff and unparalleled customer service
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April 2018 by Matt Maurice
Spring Bank has been absolutely fantastic to work with! Great friendly staff, easy to work with and they go the extra mile to make running my business easier.
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August 2017 by John Dyke
This bank provides excellent service. I have worked on several business loans with them and they have always provided in depth knowledge of real estate financing, processed and closed on a timely basis. I would highly recommend this bank for business loans.
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February 2017 by Jaime Hurtado
Excellent Service. Great People
