The UPS Store #2832 in Brookfield is a locally owned and operated business that provides a variety of services including packing, shipping, printing, document finishing, notary, shredding, and fax services. Customers have praised the store for its quick and cordial service, with staff members noted for being helpful and accommodating. Many reviews highlight the efficiency of the shipping process, with customers able to ship packages in just a short amount of time. However, there was a customer experience that raised concerns about the store's operating hours. A customer expressed frustration after arriving just before the advertised closing time, only to find the store locked. The situation was addressed the following day, with the staff apologizing and explaining a new policy that necessitated closing early to manage Amazon returns. Although the customer appreciated the apology and received a discount, they noted that the store's hours had not yet been updated online, which could lead to future inconveniences. Overall, The UPS Store #2832 is recognized for its excellent customer service and efficient shipping solutions, making it a reliable choice for various mailing and shipping needs.
They’re so nice & helpful here! And they always give my kiddos stickers!
April 2025
I stopped by with two very large packages, thank you for the hand trucks outside as well as the kind employee that ran and opened the door for another customer and me
May 2024
They were very accommodating to our large shipment.
