The UPS Store #2832 in Brookfield is a locally owned and operated business that provides a variety of services including packing, shipping, printing, document finishing, notary, shredding, and fax services. Customers have praised the store for its quick and cordial service, with staff members noted for being helpful and accommodating. Many reviews highlight the efficiency of the shipping process, with customers able to ship packages in just a short amount of time. However, there was a customer experience that raised concerns about the store's operating hours. A customer expressed frustration after arriving just before the advertised closing time, only to find the store locked. The situation was addressed the following day, with the staff apologizing and explaining a new policy that necessitated closing early to manage Amazon returns. Although the customer appreciated the apology and received a discount, they noted that the store's hours had not yet been updated online, which could lead to future inconveniences. Overall, The UPS Store #2832 is recognized for its excellent customer service and efficient shipping solutions, making it a reliable choice for various mailing and shipping needs.
Went to return college textbooks everyone was very helpful.
January 2026
I’ve shipped a ton of packages through this location and have never had a problem. The employees are always friendly and helpful, and never make me wait.
November 2025
The staff was helpful and efficient, and the whole process was quick and easy. Everything was handled professionally, which made my experience smooth and stress-free.
