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November 2023 by Christina Evans
Took my car to take 5 for an oil change. Everything went nicely. I was offered a bottle of water which I thought was very thoughtful. Everything went fine for the first 3 weeks and all of a sudden on the way from dropping my daughter to school. My car shut off. Ended up having it toad to a mechanic. To find out there was no oil in my car and the engine is shot. I've only had my car since July of this year and there should have been no way that there was no oil in my car. After explaining to the mechanic about the oil change, he stated. So you were a victim of them as well. Found out that here in this area. There have been many customers who have gotten screwed over by take 5 on Brown Deer road. I am in the process of hiring an attorney to see if we can't bring a class action suit against them. I should not have to buy another car because of their negligence. This is completely ridiculous and unacceptable. My co-worker checked her car after talking to me and found. She had no oil and hers either. And she had her oil changed on the 9th of November. Something has to be done and I am in the process of doing it because I am beyond pissed about this situation.
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November 2023 by Ashanti Wilson
Got oil changed less than a week ago, when I went and spoke to manager today he wasn’t helpful at all, very dismissive, stated that there’s nothing wrong with oil being below 1st line.. I know There’s no way the oil on my dip stick should be this low, after less than a week. Manager didn’t even offer a top off, very disappointed with service or should I say lack of service.
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November 2023 by Dennis Lord
We have 5 cars between me, my wife, and the kids, and I take them all here for oil changes on a regular basis. The service is great, the staff are friendly and professional, this is the easiest decision to make, a no-brainer!Services: Air & cabin filter replacement
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October 2023 by Leanne Carson
The 2 fellas that were there on Wednesday the 25th of October around 9:30-9:45 am we're awesome. They were very informative and recommended that we come back before we are due for a oil change to get topped off again. Very very friendly guys.Service: Oil change
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October 2023 by Stefano Pena
This was a way better experience than I had last time I went for an oil change. Definitely will be back again.
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October 2023 by Liz Sullivan
Great guys who changed my oil! polite, courteous and knowledgeable! Very quick service!
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September 2023 by Dan S
I went here on my last oil change. They were friendly but the tech overfilled my engine with maybe 1 or 2 quarts of oil. As soon as I drove off my engine struggled and my Toyota made noises I never heard before. I was a few miles away before I called and went back. After about 10 minutes of checking, they didn't know what to do. I started helping and figured out the mistake myself. The tech drained my oil and it fixed the problem. I remember asking for the owner number before I figured out what they had done wrong. The tech said no we have to figure it out here you cant get the owners phone number.
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September 2023 by Kimberly Anderson
Horrible experience. My vehicle was just fine before I went to Take 5 for what should have been a simple oil change for maintenance. Instead it turned into over a hour long ordeal that left my "turn off engine & check oil light on. When I called Take 5, I was placed on hold for 20 minutes then forwarded to someone's voice mail. I could not leave a message because the mailbox was full. Absolutely disgusted!!Service: Oil change
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September 2023 by Ryan Spielmann
I always have excellent service at this location. They are very friendly and take the time to explain the services they offer.
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August 2023 by Misha Money
I always drive passed this location and wonder why there’s no business. I received an email with a $20 off coupon saying “double discount,” so I went in on my lunch break for oil change. No one was there when I pulled up so no wait, was also offered a bottle of spring water which was thoughtful.Soo I understand inflation but $90+ for oil change, just wow. After my little coupon total was $70. I initially came complaining about Valvoline’s poor service, but at least they offer air filter and head/tail lights replacements. The associates stressed “oil change only!” Now I know better so I’ll do better. Lower them prices, Sir!Service: Oil change
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August 2023 by Tabitha Sprecher
I had to go get oil that costs me at auto zone because they didn't have my castor oil whichy vehicle takes $80 And $52 for oil change. I've had brand new car tires done 2 times 3 weeks ago. And was going to sell my car at Carmax 1 week ago. A test was done and everything was fine. But when I went to get my oil changed for my BMW when they were finished they had nerve to tell me that I have a transmission leak and immediately to go to a transmission shop on Cspitl drive called Trans X. Now I've never had a problem with no leak ever but all of a sudden there's one now. I even heard one of the mechanics underneath my car state that he didn't know what to do and it won't be his fault if anything happens while trying to take off my plate from underneath my car. I said to another mechanic to please go help him. Interesting that my car was fine now all of a surprise I do have leaks. I never ever had issues with my BMW. Now it's Leaking of fluid all in the garage as I pulled off. Don't go to the one on Brown deer Rd. Very highly ghetto and unprofessional. Y'all know they did something to it. So obvious. I don't have the money to fix there error.Service: Oil change
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August 2023 by JA 4L
Very nice oil change place. Very fast. And great customer serviceServices: Air & cabin filter replacement
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July 2023 by Jennifer Hotz
TJ was awesome. He gave my pups treats and water. Professional and quick.Service: Oil change
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July 2023 by Stander Tate
The workers were very professional and polite made sure I understood exactly what they were doing.....10mins I was out of there very happy with the work I will be back for sureService: Oil change
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June 2023 by Diego Rubio
Awesome service here very detailed and tell you everything step by step. You can tell everyone takes customer service very seriously, very friendly and with a smile. Will definitely be back every timeService: Oil change
