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October 2023 by Tracy Rothman
The staff at my location are excellent. Knowledgeable, customer oriented and professional. Also, the facility is very clean and safe.
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September 2023 by chris blake
Everything was explained so no surprises and safe to come to alone if needed. Sister has unit here for years and never had any issues.
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August 2023 by John Helm
Charnita is the best person I’ve worked with ever!! She is very hands on when you need help. She has gone out of her way to make sure I was able to get my things after a slight hiccup caused me to fall behind. Never once was she rude to me nor did she remind me how it’s important to stay on time or whatever patronizing jerk humans do. I appreciate all the help you gave me with my overly huge Snap-on box.
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August 2023 by Neirda Lopez
The place is pretty decent but the staff ghetto unprofessional urban hood and any other negative adjective you could think off. The manager takes ppl money writes down ppl credit card numbers. She’s just trifling her name is something like Tranesha her name don’t matter just know she looks grimy and she is
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May 2023 by Kelly Mayfield
Clean facility and great staff. Wonderful service from Charnita at the Brown Deer location on Bradley Rd. Not just one good experience. She consistently provides excellent customer service. Thanks for everything!
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May 2023 by D Napper
Easy move in process, great customer service from the front desk representative believe her name is Charnita. Very clean and well maintained facility.
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April 2023 by Christine Alexander
Charnita greeted us and explained everything we needed to know. She gave us a tour and showed us 2 size units. Charnita is very personable and we felt very welcomed. The storage was very clean and like that the units are sprayed every month. Charnita is an obvious asset to the company. Absolutely love her personality!
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April 2023 by J Manning
This place is wonderful. I have been coming to this place for at least 25 years or more. The manager, Charnita is Awesome And also the other young lady Shon I can’t say enough about the two of them. Wonderful people treated me very professional and helpful
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February 2023 by Hide House Lofts
I wasn't sure the size of storage unit that I needed. Charnita showed me 2 different ones so I could decide. She was EXCEPTIONALLY friendly and helpful. She showed me how the freight elevator works, how to enter the code to enter the facility, how to lock the storage unit doors and everything else having to do with the rental process and accessing the building and the units. She also has a lot of patience :)
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The storage facility was always clean and well kept. The employees were very pleasant, helpful, and engaging. We would certainly use this facility again if it was needed.
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February 2023 by vinal gandhi
Wow! That was the best storage facility in town. I'Ve kept my stuffs in it and never opended until one year and it was in perfect condition as it is and no damage and everything was in good shape. I recommend to everyone atleast upstairs one.
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February 2023 by Penny Liddell
Very good, friendly and welcoming customer service. Very detailed with explanation of contract. Property is also very clean.
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December 2022 by Melody Ellison
We used Metro Self Storage since 2018 when we sold our house quickly and had to move out. We recently found our forever home and closed out our longtime unit. The service was great! The ladies in the office knew us by name and were always helpful and friendly. We enjoyed having an indoor climate controlled, drive up unit for all four years. The facility was always very clean and well-maintained. If we need storage space in the future, we will look here first!
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November 2022 by Jackie Price
The two young women that I spoke with (the one who showed me the unit and the one who to me to my unit after I reserved it) we’re very very helpful and they treated me with respect and kindness. They seem to take pride in their job and made sure that I knew exactly what size I needed and what I was purchasing. It was a pleasure dealing with them because now a day’s service is terrible so it’s good to find a place with employees who do their job and provide good service.
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November 2022 by clem stoeckl
Very nice to work with. Excellent facility. Would recommend highly for your storage needs.
