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February 2024 by Craig Pierce
Kristen helped my son and I with a project and it couldn’t have been a better experience. Great staff!
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February 2024 by Lovely Bryant
5:55 pm both website and signs on the doors say closed at 7 pm but they’re closed already. Please update website and advertisings on doors.
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February 2024 by tim polley
Michaels overall was good. Products and goods for fine arts was okay, with a gap in specialty brushes. Location was not central but it worked for my need because i was in that area. I’d fo back if in that area.
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February 2024 by Sandi Landowski
A lot of variety for every craft you can come up with, including cake decorating and candy making. Flower arrangement accessories and frames.
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February 2024 by Joel Levison
I love this place
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February 2024 by Ariel Glassman
Store looks open with lights on but doors are locked when you try to shop. I stopped around 6:10pm, and they're supposed to be open until 7. I called and can't reach a person.
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February 2024 by Paris Wolf
Google hours are incorrect even though they were just updated by the business. Says on Google they close at 7 on Sundays, walk up to the doors at 5:30 and they’re locked. Annoying.
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February 2024 by B W
I was searching for a metal stand to put up a wreath on my beloved mothers grave site. I didn't need a Shrphards Hook, and Michael's had exactly what I needed. It was affordable. They knew exactly what I was talking about, and I got what I needed.
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February 2024 by KJ H
Google shows store opened today until 7pm… arrived at the store at 6:20pm (mind you posted hours by the door Sara closing time 9pmSo explain to me why at 6:20pm when we approach the door we are met with a locked door and a handwritten note taped to the door that says “closed early due to staffing”??? Yet-employees inside. What a joke of a Michael’s store!
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January 2024 by Baron Walker
Very helpful. Everyone was so polite with a willingness to assist me in whatever it was I needed from them. Made me want to come back to them whenever I needed a product they sell for all my related endeavors.
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January 2024 by Thomas Ward
The two individuals that I asked for help didn't even know they sold the items I was looking for. Told me they didn't have them in the store. I then I looked on the website myself while I was in the store and it told me what isle. The cashier was very helpful cashing out with the discounts.
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January 2024 by Jim McGuigan
Nice selection and friendly staff.
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December 2023 by Latoya Renfro
This location has just about anything you need for crafting, creating, or just about any holiday project, but their hours are inconsistent and they don't update them on Google or on the stores door. The picture I've added is what I took today (12/14/23) while standing outside for 5 minutes because they didn't open at 8am as stated in Google (hours which were updated 5 days ago according to Google), and upon entering discovered that those hours are incorrect as well and they close at 7pm daily. Michael's management needs to get it together.
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December 2023 by Toni Vono
Michaels is not what it once was... I purchased a $55 frame in store. Brought home only to have the glass shatter as I was taking off the plastic wrapping. Never have had that happen before. In my mind, that's faulty glass or faulty frame construction to support glass & art contents - SUPER dangerous either way.Headed back to this store within 24 hours of purchase and chatted with the store manager for what they can do (plus talked with one other customer service agent online, one who actually stuck around for a conversation.. don't get me started on trying to get a hold of someone from customer service).Confirmed for all of you that returns for frames will ONLY be considered if the wood itself is defective (chipped or cracked). I'd avoid frame products (and glass products) from this store for the time being, guys. Stay safe.
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December 2023 by Deb Connell
Very DISAPPOINTING! that online information says store open until 9:pmOn Sunday. I made a trip from West Bend only to find the doors locked, along with at least 7 other people. I won’t be coming back……