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March 2024 by Natalie Rushman
I've began using this Public Storage for my moving needs, and I couldn't be happier with the experience. The facility was clean, secure, and conveniently located. Casandra and Shauna have been very friendly and helpful.
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March 2024 by Howie Howder
The one I rent from is great.
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January 2024 by Tynesha Waits
Cassandra was very helpful and nice thank you lady
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December 2023 by Gregory banks
Casandra did a great job helping me with my rental today.
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December 2023 by Ricky Plumbing
Casandra has been a great help, with excellent customer service.
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November 2023 by LMJ daughter Over
The young lady Casandra was very helpful she had to read the things for me cuz I'm old to have glasses she was very kind and appreciate thank God to have people like her working at public storage thank you
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November 2023 by Clarence Willis
I had a wonderful experience with the help of Cassandra she was so helpful easy too conversate with I will do business again in the near future
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September 2023 by Zeeshan Ehsan
Cassandra was very pleasant and helpful throughout the process
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August 2023 by melvin reese
Front desk clerk Casandra,Was very helpful, And I appreciate her time. She spent helping me with the apps. And making sure I understood everything hats off!!!??????
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August 2023 by Latasha Wood
Walked in on 08/03/2023 to get information about the units and the prices.Cassandra was nice enough to go through them with me and help me picked the size I need. Public storage was cheaper then the recent storage place I and to. She was very helpful and pleasure to work with
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June 2023 by Patricia H.
"Not good" as a rating is being charitable for this clown outfit. We rented a storage unit, and tried to check out with the on site manager. No management on site the entire time while we spent 3 hours cleaning the unit out. We called the national number and was told everything was fine re: the cancellation. The next day, we received a change for the unit. The Brown Deer location employee said a manager would call us. The manager never did. Then we called national customer service about the charge and the representative said there was nothing they could do; that our storage cancellation was rejected 2 weeks after we checked out. No reason provided by them. Someone just rejected our checkout just because....The result--we were stiffed on the monthly charges and NO ONE could or would help. There was nothing we could do. Horrible customer service from the top down. They just threw up their hands and said "tough". Do not take your business here.
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May 2023 by Angela Carter
Cassandra was very pleasant and explained very well details of our transaction.
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May 2023 by ThongChai Thao
Casandra was very helpful and prompt. Moved through the process briskly.
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April 2023 by Malcolm Black
Casandra was very patient and willing to help me with all my storage needs. Her customer service was tour de force and I will recommend Public Storage to my friends and family.
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February 2023 by Gwendolynn Thomas
Chris was really helpful with everything showed and explained everything I need to know I recommend him to anyone