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April 2024 by Jean Gruenert
Place was dirtyNO customer serviceONLY 1 PERSON
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April 2024 by Marissa
Food was delivered an hour late. I’m not a picky person and I hate to call and complain but the food was inedible because it spent an hour sitting in its own grease before being delivered. I called multiple times to request a refund and nobody would answer the phone.Going to have to end up contacting corporate.
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April 2024 by Sheetal Devi
Waited for almost 2 hours - still no showNobody bothers to pick up the phone
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March 2024 by Eric V
Garbage. Not even open today? It's a Thursday. Had 1 good experience to be ruined by numerous terrible ones.
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March 2024 by Lauren Otter
Called to order one pizza and cinnamon sticks. It was $35. An hour later, it hadn’t arrived, so we called and got a lady that didn’t work at the store who said she would transfer to store. This happened multiple times and got the “busy” line each time. Pizza never showed up.
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March 2024 by Jayme Nelson
Would give 0 stars if possible. Never answers their phone and when trying to order, get redirected to a customer service call center who places the order for you. Needed to cancel an order and it wasn't possible since they don't answer the phone and got the busy sound. Another time we were literally sitting in front of the store waiting for our curbside order and we called to let them know we had arrived and saw them through the window lift up the phone and hang up so had to go inside anyways even though it was a curbside order. The hours of the store are ridiculous also probably from lack of good service. 10/10 recommend going to domino's or Antioch pizza in burlington instead.
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February 2024 by Alex Behnke
Paid $60 for a pizza breadsticks and cinnamon sticks, and it took over 2 hours to arrive to my house. When it arrived, the food was cold and tasted horrible.
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February 2024 by Martin Montney
My pizza looked like it was
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February 2024 by Virginia Larkin
I mean, I know the quality of service and food has declined since COVID but this Pizza Hut is beyond poor quality of food or service! I've got 2 words..."never again!"
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February 2024 by Colin McCarthy
Don't order delivery unless you wanna wait around for doordash
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February 2024 by Connie Steinberger
We placed a very large order at 6:30 PM on a Sunday night. Delivery should have been at 6:56 PM. At 7:15 PM I called. I got someone who was located in Dallas Texas. She knew my order and transferred me directly to the store. I was hung up on. I proceeded to call back, and got someone else not in this country. And they told me my order was canceled. I cannot believe that a Pizza Hut three blocks from my house has a call service located out of state and in another country. I will never order from Pizza Hut again. We never got any pizza and all of my guests had to leave and go figure out their own dinner.
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February 2024 by Ch Te
This was $7 and my boyfriend said the chicken was bad. Pasta was ok, pizza was sad. Gonna stick to Domino's.
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January 2024 by Rachel King
Ordered a pizza for carry out. When I got home and opened the box I discovered that someone had taken bites out of two of the slices. Tried to call the store and no one would answer the phone. Called corporate and they couldn’t get anyone to answer the phone. Corporate did offer a refund but I won’t be going back to this location.
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January 2024 by Discover01728612336
I am retired and purchase carryout pizza serval times a month. In the past my experiences have been pretty good. This last time the large pizza I got only had cheese and sausage very skimpy and was only in the middle 6 inches. This left at least 6 inches around the entire pizza with nothing on it. The result was that crust on the edge rose about an inch and over cooked. If this would have been my first time at this Pizza Hut it would be my last and it still may be my last
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January 2024 by Trebor Verwey
Consistently bad service and performance. My kid likes Pizza Hut but I’ve had enough of their overpriced pizza with underwhelming service.
