-
February 2024 by Eileen Bruening
They are very through and will come back
-
December 2023 by tim heitman
Not real happy about the service call. I got email late Friday which I didn't see until Saturday about a Monday service appt. Left message to reschedule on voicemail because no one would be home. They showed up anyway and did just outside. Never returned my voicemail and I had to call and complain Monday afternoon. I didn't get the text or phone call about them ready to show up because I was in the middle of the ocean. Very poor planning from Orkin. Not satisfied.
-
December 2023 by Kyle Shaw
Orkin came out to my apartment and I was actually satisfied with their service, due to the area I live in there’s a lot of pest around and I have never had to deal with pests growing up so my children won’t either. I immediately called them and they serviced me the next day there services are very affordable and I would recommend to anyone looking for pest control.
-
November 2023 by Asia White
I called for an app they came the next day and Took care of the issue. I wasn’t home but my son was. My son called me and told me orkin had arrived I spoke to the Orkin worker on the phone he was helpful, professional and explained all what he was going to do in my apt. When I got home I asked my son what all did orkin do my son said he did everything he said he told u he was going to do. I was pleased to hear that. Orkin was great. I will recommend, tell a friend and use again if need be.Service: General pest inspection
-
November 2023 by Aaron B. Woods
After introducing himself the agent, Alex, got eye level with the varmints that have been trying my patience for 7 days. Identifying the nuisance Alex armed himself with his Orkin spray canister and commensed to decimating critters as he explained the history, including the mating habits of my pests. He was both professional and knowledgeable and I appreciate that! Add to that, he was cordial and friendly.
-
November 2023 by Lori Hobart
my service rep Anthony was great! He has come the last 3 times and we work well together problem solving my home issues with mice and other pests.Services: Rodent extermination
-
November 2023 by Karen Glassman
Anthony was professional, thorough and personable. He spent the time needed to address our situation , identified key pest areas in our home, addressed them, and gave us information to take steps before the next visit. Thank you, Anthony!
-
October 2023 by jon lazarevic
Technician (Cedric) came out to house and proceeded to work all day inorder to finish the job... very polite person who answered all questions we had. Extremely pleasant experience.Service: Rodent extermination
-
September 2023 by Richard Burow
Technician called 15 minutes before expected arrival time and told me he would have to reschedule because he did not have the proper supplies. When i called the office to check on what was going on they hung up on me. When technician finally did arrive he was polite and apologetic but failed to instill any confidence that he was going to solve my issues.Services: Hornet & wasp extermination
-
September 2023 by Chris Haase
I will not be renewing my pest control services with Orkin. There remote sales team is disconnected from their local branch offices that provide the service. This makes communication extremely difficult. Also the sales team sold me on Orkin's service by indicating there would be a initial service meeting to review the contract, discuss the pest issues, review the problem area, and ask any further questions. This did not happen. There was also a lot of confusion as to the service I was sold by the remote team. What treatments, which out buildings, what pests. They have come out to the house timely, but there treatments are lacking....apparently if you have bushes around your house that touch the house they wont treat those areas. That would have been good to know as 50% of the exterior of my house is lanscaped with bushes. Disappointed.Service: Bug & insect extermination
-
September 2023 by Dionne Johnson
I am soooo very happy I chose to select Orkin as my service provider. I am moving into a beautiful old house. Of course with an older home comes the possibility of pests finding their way in. Orkin came to my home and made a thorough inspection from top to bottom inside and out. I highly recommend their efficient, professional and expert service. Shout out to Dexter, Zach and Joe for showing me Customer Service in action!Services: Home inspection
-
September 2023 by mitchyDiesAlot
So informed the exterminator where the wasps are and he sprayed there in the basement. Then we went outside and you can see where they were which was past the air conditioner and then he did not spray over there at all just told me I may need an inspection. This may take up to 3 months to get rid of them. 3 months in Wisconsin will be November which then they will be in hibernation. I feel I did not really get good service at all. I understand it takes time for it to work but I also feel that he only pointed at what I could do. I think it could have been better or someone with more experience could have made me feel more at ease.Service: Hornet & wasp extermination
-
September 2023 by Ornah Eschenburg
Orkin Tech came in for our every other month service, he was very professional from the moment he stepped in the house. Wore booties that covered his shoes, was friendly with us and the dogs. Answered questions we had regarding an ant issue in the back yard professionally. Orkin techs are always a pleasure and always professional.
-
September 2023 by B W
I'm quite frustrated. The guy that did our initial visit did not return. This was important due to the fact he laid the traps. The guy that followed didn't meet conveyed time frame, nor the follow up- completely no show. Now the gentleman that came today has no ideal where the traps are, and they're needed to assess rather we have a mouse issue. Now I'm told that the initial guy will be contacted for a follow up to rectify this matter. Quite frustrated.
-
September 2023 by Timster2
I received advance notification of when the technician would be coming to our house. There was constant communication leading up to the appointment. The technician spoke with my wife before beginning the application and my wife told her that we had noticed an increase of flies in our basement. The technician offered her opinion as to the cause and then proceeded to spray around the basement windows inside our house. She repeated the process outside and checked our window wells to see if she could determine the cause. While nothing was found, my wife appreciated her efforts and was pleased overall with the appointment.
