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“When going to the Fox Lake, IL post office these days it can be a hit or miss regarding customer service. This week I was extremely pleased having met and had a wonderfully engaging experience with the postal associate at the counter. Natalie was incredibly personable while being a consummate professional serving her customers while developing a rapport! While we sometimes focus on the negative, it is important to acknowledge a wonderful experience also! Well done Natalie! Thank you for your service to a customer base that can sometimes be less than appreciative!”
“I go to this post office to drop off packages at least 3x a week. Everyone at the desk has ALWAYS been pleasant and provided great customer service. I've never had any issues with packages or mail coming back. They do a great job!”
“Our Burlington post office may not be the biggest, BUT they are indeed the friendliest! They are very busy and you may have to wait in line, but you will have the best care and they will give their utmost attention to every customer, guaranteed.”
“Fantastic, efficient service from the workers at this location! Very friendly and able to get through the line perfectly. The layout is a little clunky, but it is a small post office.”
“I grew up in the area so i always went here. It's a small staff directly behind to the police department. They are friendly, and service all your postal needs.”
“Melissa was just amazing! My package was sent back due to my lot being "vacant" I just bought the house, however at the post office ofensia (dont know how to spell her name) was rude kept telling me she had already sent my package back to the seller, I kept explaining to her that just an hour ago I had received an email stating my package was being held at the post office to come in. My husband told me to go back and ask for someone's else help and I did. That's were Melissa was such a Good help she was so nice and she did get me my package! Thank you so much Melissa”
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“I have gone to this a few times and other than showing up when it was closed during lunch hour I had no issues. The person behind the desk was very competent and fast at what they do.”