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March 2023 by Settler's Co-Op
Love their gear! Had a little trouble getting ahold of someone but they called me back today and quickly remedied my problem! Thank you Tom!
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December 2022 by John Dionne
Bought stuff from cabelas.HT is garbage.Why should i take back to cabelas?I just bought the garbage there.HT should do the right thing and CONTACT people who reach out with problems.Not say return to selling store.HT customer no longer.FRABIL FOR LIFE NOW.HT means:HardTime to contact companyEveryone stay away from this company.Frabil has better quality products at same prices
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November 2022 by Rudy
Joel Is top notch and cares about all there customers, had my HT ice rigger rod holder snap after having it for a year which it broke in -35•C whether up north which is totally understandable, no warranty, could have just said to bad but instead sent me a new rod holder to screw into my ice rigger and I went and bought two more and now I have 3. Top Notch company with great ice fishing products and they cares about the people who purchase there products. Thanks again Joel and HT team!.
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November 2020 by Aaron “Levi” Johnson
I had An issue with one of my products so I called customer support and spoke with Joel. Even though it was a very inexpensive product that I purchased I was treated as if I just bought a lamborghini from him. You made sure I was completely satisfied with the resolution to my problem with my polar pop up. I've never been so awestruck by someone's customer service. I just wanted to let you know that Joe has made me and everyone I know life long customers of your products. I will purchase your products over anyone else's when I shop. Thank you so much for your awesome customer support! I literally just started ice fishing and absolutely love it. I am getting several of my friends outfitted with the gear that they will need to go ice fishing with With me. It's good to know that when I spend my very hard earned money on a product and expect it to last that if I have any problems you will be sure to correct them. Every business in America needs to follow exactly how Joel Interacted with me. I can't wait to catch my 1st hard water fish on your pop up!
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November 2017 by lori Voigt
Great place to work
