Hometown Car Care is not your typical auto repair center. They believe in treating customers with courtesy, friendliness, and honesty. They'll tell you exactly what's happening with your vehicle, even when there's nothing wrong and no cost involved, and they'll never upsell you on something you don't need. They understand that trust is something that must be earned, which is why they're always working to earn your trust. Customers praise Hometown Car Care for their fantastic service and honest approach. They appreciate the staff's upfront and communicative nature, as well as their willingness to find the most cost-effective solutions. Hometown Car Care has a reputation for providing quality work at reasonable prices, and they always listen to the customer's needs. One customer shared a disappointing experience where their son had to pay over $1,500 within 7 months for a failed fuel pump replacement. However, the business owner, Jake, reached out and apologized, explaining that he would have handled the situation differently if he had been in the office at the time. Overall, Hometown Car Care is a trusted and reliable auto repair center that prioritizes customer satisfaction and honest, transparent service. Customers who have been going there for years continue to recommend the business to others.
I have been a customer for well over a decade and have never been disappointed in the customer service nor the work performed. The cost for services is very reasonable and they always listen to the customer.
August 2024
Awesome shop, super helpful with vehicle knowledge and insight. Outstanding and old school customer service! Over the top customer satisfaction! Thanks guys!!!
July 2024
Brought them my 73 Corvette that had multiple issues. They diagnosed and fixed the problems perfectly. Back up and running!
