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August 2023 by Matthew D'Amato
Always a great experience at Hometown! The staff is extremely friendly and approachable. They are transparent as to what needs to be done, and what might be coming up down the road which helps me budget for future maintenance. If the job is done quicker than expected, that is reflected in a price break.I have been taking my vehicles to Hometown for almost 10 years now, and their quality of work and service remains the best I have encountered. Highly recommend giving them a try!
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August 2023 by Nate Pabst
Hometown Car Care happens to be in my hometown, but I’d still bring my car here if I lived elsewhere. Hometown has friendly, personable staff as well as fair pricing. I have brought my vehicles there several times and have always felt Hometown has done a great job.Services: Electrical repair
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August 2023 by Matt Saunders
Fantastic, fast, and friendly service! Took my Jeep in to get a light bulb replaced and they took care of it in no time at all. Highly recommend for any of your auto repair needs in Ozaukee County!
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July 2023 by Jena Frett
Needed to get in quickly for a nail in my tire and they were able to fit me in. The lobby is very nice to sit in and wait for your service to be completed. Very friendly people! I would highly recommend Hometown Car Care to anyone. Will be using them in the future!
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June 2023 by Michael Timm
We had an emergency and needed two tires replaced. We called around and no one could get us in. Called Hometown Car Care and they said they were really busy but to stop in and they could fit it in. They replaced the tires in no time and sent us on our way. BEST experience I've ever had. I would highly recommend them for all your car care needs. Thank you and Great job!!
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June 2023 by Kevin Gries
I recently moved from Indiana and needed to get my car to pass emissions. After getting it checked out by another business in Cedarburg, I decided to give Hometown a try. We thought that my catalytic converter would need to be replaced ($1700 but still $400 less than the other place. After dropping my car off expecting this charge, Hometown checked my emissions again and it passed. They called with the news that it passed and gave me the option to still get it fixed. While I'll still need to get it fixed down the road, I appreciate that Hometown was okay with giving me the choice of not fixing it. As someone who doesn't know a lot about cars, I love the fact that Hometown had my interest in mind and didn't fix what I anticipated needing and saved me $1700. Will definitely use this as my primary mechanic shop.Service: Engine repair
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May 2023 by J L
WOW, I was in Grafton today visiting my cousin and I got a flat tire. My cousin's husband took my tire to Hometown Car Care (he's never used them but has heard good things) and they fixed my tire puncture for free because it was such an easy repair. I couldn't believe it! I offered money, candy I had just purchased, etc. The service man was so sweet and refused to take anything! WOW, all done in less than an hour. Got back to Racine safely due to them. My cousin's husband will be taking his cars there when he needs anything in the future. We were BOTH so impressed. Thank you Hometown!Service: Tires
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April 2023 by Krystal P
I have always had a great experience with the team at Hometown Car Care. They are honest, dependable, and good people to work with. I am constantly impressed by the outstanding work they have done on my car as well as their excellent communication from start to finish. They have always been spot-on with diagnosing a problem and have fixed it for a fair price. So glad I found them!Services: Tires
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April 2023 by Trinity Plunk
Hometown Car Care is easy to work with and they live up to their name. They always remember me when I go in there. Both Erin (the woman in the front) and a few of the mechanics as well. It definitely gives it a hometown feel. They’re always able to get me in for service in a timely matter and they are done when they say they will be if not earlier. It costs what they quote you if not less and they have communication with customers mastered in my experience. Thank you Hometown Car Care!
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April 2023 by Jamar Lucky
I had a nail protruding in the rear passenger tire (not on side well) of my SUV, causing a slow leak that made me have to refill air into the tire every 3-5 days. After calling Midas, I was told I had to make an appointment and will most likely have to purchase a new tire instead of them removing the nail and plugging the hole. I then called Hometown Care and the phone was answered by Jake. After informing Jake what I had informed Midas about 2 minutes prior, he stated that they can take care of it “right now” and that an appointment was not necessary since it was a “simple plug” they had to do. I told Jake I’ll be there in a few minutes.Upon my arrival, I observed a person standing behind the receptionist/customer service desk and he said that he was Jake and he figured I was the person who called him. After giving him the keys to my SUV, my SUV was returned to me within 5-10 minutes, fixed.To my surprise though, after being pleased and even WANTING to pay mainly because of the GREAT and efficient customer service, Jake handed me my keys with a great white smile and informed me that I didn’t have to pay anything.My apologies for the long narrative LOL, but I wanted to be truthful and detailed with my experience. I say all of that to say this; I’ll be coming back. Seriously!Service: Tires
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March 2023 by Kelly Kabitzke
I have never done business with them before but I will be now. Called them 20 minutes before they were closing and told them about a big shield hanging off the bottom of my daughter's car that we had been trying to get off. Told them she had to drive to Chicago that night to get her sister at the airport and they told us if we could be there in 10 minutes they would put it up and look at it. Very kind people. They got it off and even checked the air in her tires knowing she was driving to Chicago. Will definitely be back and my family also. Excellent service!Services: Vehicle Inspection
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March 2023 by dawn taylor
Hometown Car Care was recommended to me by a coworker, and I am so glad I called them! I had a sudden problem with my exhaust sounding really loud and called to ask if I could have a tech look at my car. Not only did they get me in that same day, the tech, after my call, had a feeling which specific part I needed and pre-ordered it so it would be at their shop! Their techs also were able to fix my car in about an hour, simply astounding! I really had planned to come back another day figuring they were busy…nope, they really did me a solid.If you need a place to go where you’ll get treated like you are the most important customer, where they won’t lead you around, and where you can literally go where “everybody knows your name,”take your automobile here. I will be back for future service!Service: Auto exhaust system replacement
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February 2023 by Bruja Rubia
Easy appointment scheduling, diagnostics and options well explained, and estimates are spot on. Great work and a super friendly team. Highly recommended!Services: General repairs & maintenance
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February 2023 by Jim Conrad
I have been going to hometown for about 5 years now with multiple different vehicles. They are truly the best repair shop i have ever been to, they are courteous and very capable to fix most anything your vehicle needs without any unnessary repairs.I wish i could give them more than 5 stars. I highly recomend hometown car care for all your vehicles needsService: Auto brake repair
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January 2023 by Jodi Viera
Trustworthy business that gives customized care for all vehicle repairs. The staff is extremely knowledgeable and always willing to take the time to explain what’s needed for each repair. I’ve been taking both my vehicles there for several years. Highly recommend seen them for any vehicle, maintenance or repair.Jose V.Services: General repairs & maintenance
