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August 2023 by tina hendzel
Would give a zero if I could. There were 4 of us that went for pedicures. Only 3 chairs were ready when we got there. I waited for the 4th which was a lady just waiting for her toes to dry. 30 minutes later they finally sat me but not next to my group. A man who did my toes, think was the owner or manger was very rushed. He finished my nails before my friends, who were already having their service done for 30 minutes, were even done. When I told him I did not get the service as described he told me my feet were not as “dirty” as my friends. Such a joke. My heals were barely touched. He charges me full price. He was extremely rude and condescending. Joke of a place for sure. Save your money andPatronize an honest establishment.
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July 2023 by Ann Marie Graf
Do not honor appointments. Sat for 45 minutes in spa chair unattended. Finally left. Otherwise, looks like nice place.
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July 2023 by Dana O
Great experience. Just wish I knew they were not taking cards when I made the appointment.
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May 2023 by Shelly Gibbon
They were able to get me in with no appointment. They had 6 employees working right when the opened! Salon is always clean! Staff is very friendly. Young gentleman who did my pedicure was very kind, professional and gave a great foot/leg massage! ?
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May 2023 by Megan Belongia
I felt rushed and the person who did my nails was rude. I wanted to cry while getting my nails done. I did not end up with what I wanted at all. The color was nice and well done but nothing like I was wanting. But I was just glad to be done and leave.Service: Gel manicures
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May 2023 by Ashley Garrett
1st pic INSPO pic versus 2nd pic my nails
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April 2023 by Tanya
This is not a customer base service. My whole experience was "fast food" where I was just a number. I had an appointment scheduled and was waiting for another 30 minutes . The person who was doing my manicure didn't even soaked my hands or cleaned cuticles. It was just a joke of what manicure should truly be. I am not even talking about greeting experience or explaining the process. Highly disappointed!Services: Gel manicures
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March 2023 by Abigail Brooks
Absolutely my favorite place to get my nails done. I’ve been to half a dozen salons in Ozaukee county and Ritz is consistently the best, hands down. Mimi almost always does mine and she’s fantastic but I’ve brought my mom and sister with me and their artists have always been great too. I’ve done pedicures, gel manis, dip powder, and nail art designs here and it’s all been great and usually lasts way longer than anywhere else.
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February 2023 by Lisa Hockstad
Ritz is amazing! They do an amazing job and are so very kind. My mom and I were getting pedicures when my mom took a call informing her that her father (my grandfather) had passed away. It was so nice to be in a wonderful environment and even receive hugs from the nail technicians❤️This is the only place we go! Thank you so much for your kindness during a difficult time!
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January 2023 by Lauren
I’ve never had a good experience. When I’ve gone I’ve had an appt with a friend and because she’s a regular she gets to go first and end up waiting 30 mins like I never had an appt. I witnessed the nail lady pick someone else’s skin off of her tools before using them on me… meaning they weren’t sanitized. And every time I go my nails have bubbles in them.
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January 2023 by Jennifer Keller
Love this place! Thu Does a wonderful professional job with my nails… But it’s only half of the reason I love to go visit my friend biweekly!
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January 2023 by Amanda Haddadin
First time coming here to get my nails done. Definitely would come back. Excellent service and professional
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January 2023 by Katherine Allbee-Johnson
Booking during their slower times ends in good results. All techs I’ve had were gentle. Fair prices.Services: Gel manicures
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December 2022 by Presley M.
Joslyn did a wonderful job! Attention to detail and showed me 3 different sparkle additions to choose from on styling my nails. Safe to say I'm new years ready!
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October 2022 by Sasha Taylor
Great experience the ladies were super nice well mannered. Makes you feel comfortable and welcomed definitely recommend if you’re looking for a calm clean quick service
