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November 2023 by Noelle Jansen
Very thorough. Pointed out all areas that may need service in the future. Educated me about maintenance on my vehicle. Great price for an oil change with the coupon!Service: Oil change
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November 2023 by 1 1
This is my first of many visits here. I will be back! To say the staff is knowledgeable, kind and courteous is an understatement- they really went above and beyond to make me feel like a priority! Service was fast... And the shop is clean and inviting. I can’t say enough good things about my experience! Highly recommend.Services: General repairs & maintenance
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October 2023 by Dennis Brier
It was a great experience. Very nice waiting room with coffee and snacks. During my oil change, I was taken into the garage for a look under my car and not pressured to have anything done that wasn’t necessary. Was told about a couple of recalls. The whole experience was pleasant without any pressure. I will be backServices: Vehicle Inspection
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October 2023 by Steve Brown
These people are very good. You don't usually feel respected but felt very comfortable with them.The manger is very cool and I felt like a friend to him.Good job U Haul but you need to start putting cruise in your fleet. You do know it costs money when you try to keep the truck at a constant speed and it's hard to do. Also not having power windows and cruise now in this day and age shows your priorities is all about the money, because you sure don't care about the person who has to drive it. Have the CEO of the company drive in his trucks 500 miles without cruise.Don't be so cheap.Never again without cruise for me since like 40 yearssince I didn't have cruise in anything I drove including my trucks. I have driving since 1992 and over a million miles. I couldn't imagine not having cruise.Sorry for the long review but you wanted my opinion and you got it.
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October 2023 by Dan B
The team was fantastic. I am a former mechanic and since I don't own a hoist, doing a thorough inspection of my vehicle is difficult. While doing the oil change, they performed an inspection on my vehicle and identified some areas where they were concerned. We were able to discuss what to repair and how critical each concern was. I am glad to finally have a place I can take my vehicle knowing they will give me honest assessments of issues, and solid work for a competitive price.
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October 2023 by Tomas S
They are thorough and do excellent work. I really like how they track work done and provide recommendations based on inspections. A little pricey, but they send regular coupon offers to offset the higher charges. Would do 5 stars, but for the second time they did not call when car was done and ready for pickup.
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October 2023 by Robyn Nothem
Amazing service with amazing people. My SUV had a screw in the tire that I noticed that morning and they were able to get me in that morning. All took less than 1 hour. Also fast emission testing service. Thank you for getting me back in the road.Service: Tires
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September 2023 by Natalie Otte
Very happy. New serpentine belt, sway bar links, balance and rotate. My car is running smooth! They were friendly, informative, and reasonably priced. Their online system for recording and approving maintenance is so easy to use. Thanks!
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September 2023 by Genine Ganado
Our bill was added up incorrectly. Over charge of about $9 . I did not make an issue of it since they granted me the coupon savings for a full synthetic oil change even though i didn't have the coupon. Unfortunately I grabbed the wrong coupon and left the correct one at home. I did subsequently send my coupon to them just to show I actually had it. I was charged $2.75 for topping of my coolant which I did not authorize, nor did I want.Not even sure it was done....just showed up on my itemized statement.The other issue was my estimate for replacing the front passenger wheel bearing on my CRV. I received an estimate for $778 plus a mandatory alignment for another $150. That comes to $928 for replacing one wheel bearing. I have received 2 quotes since for about $500 plus tax. I am not feeling too good about this place. My husband and I have both had one oil change done there for $39.99, but we are going to go back to doing our own for about $30. Oil changes are not difficult. We have had good luck buying oil and filters in bulk. Would have been willing to pay the $40 to have them do it, but due to the unreasonable estimate for the wheel bearing, NO.
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September 2023 by Jordan Pintar
This is my second experience with the Auto Safety Center in Cedarburg and it was just as great as the first. Incredibly friendly staff who I felt honestly had my best interest. Daniel was really helpful checking me in and the woman who checked me out (I wish I caught her name) was equally as helpful and enjoyable. They worked with me to get my cost as low as possible with their coupons which helped immensely. Thank you guys!
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August 2023 by Parker and Monica Shipley
Awesome customer service. They greeted me immediately by name and were very good at listening and caring about the issues with my car. They were always able to give me a courtesy ride. They were upfront with what they found and showed me photographs of what was going on with the vehicle. They also were very good in giving me a discount with a coupon even though it was the day after the work was finished and I had forgot my coupon. I would highly recommend them and definitely plan to go there again.
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August 2023 by A Egel
First visit. Went here after word of mouth positive reviews in Cedarburg. Being a car guy, explained to Vincent the current problem. Diagnostic ran. This was a calling in, same day appointment. Vincent explained in detail the issue and recommended repair. No pressure or rush, thorough and good customer service. Would have liked to have had the work needed done here, however Dealer price was basically the same. Expensive repair for primarily labor. Repair currently not done. Told Vincent that if car manufacturer had a recall or if prices came down over time, would most likely use them. All in all a positive experience.
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August 2023 by Mindy Buresh
When I walked in I was greeted & helped immediately. I was given great advice re: oil changes with both synthetic & standard oil from the gentleman at the front desk.While doing a routine oil change I was made aware of a potential transmission problem. The Advisor, Dan Henning was very helpful with various options moving forward. I’m checking my warranty for coverage.I’m very appreciative of the service I received as well as Dan’s & front desk advice.Service: Oil change
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August 2023 by John Davis
Had Auto Safety Center replace front and rear brake pads and rotors, clean and lubricate calipers and flush and replace brake fluid. As usual, they were courteous and efficient. I didn't price shop. I imagine they might not be the cheapest, but they seem to consistently do quality work. Cost for the above came to $1,258.Service: Auto brake repair
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July 2023 by Bard Decker
Incredibly professional and though. Vince (the estimator) was very though and down to earth, with no high pressure sales, only suggestions. They included pics with estimates of work to be done and up front pricing. The counter staff (forgot her name unfortunately) was also very though and pleasant. Highly recommend!
