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May 2023 by ash voskuil
Eileen O’mahar was so sweet and very helpful. Answered all questions!
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September 2022 by Carol
If I could give them a -1 I would. Lousy CS, counter person screwed up and took my money out of the wrong account. I wrote the account name on the withdrawal slip. She was floating between the drive up window and inside teller. Long waits at the Drive ups had me go inside for better service, gosh what was I thinking. Time to change banks. Between this bank and Mequon I've had nothing but LOUSY service.
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April 2022 by Peter Rausch
I am getting so tired of the lousy service at this US Bank. Time for a new bank.
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February 2017 by Mark Bruhy
I've been banking at US Bank, Cedarburg branch, for six years. I find the staff friendly and professional. I've compared services offered at other banks, and have not been tempted to go elsewhere.
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August 2016 by Nic Roberts
Was treated terribly by employee over the phone. I left my card in the atm machine and he told me it was policy to shred cards that aren't us bank cards. I asked why and he was a complete p**** about it. Honestly this gentleman sounded high or like he had a very long night. Should be fired, anyone with that much attitude about a simple question can't be a valuable employee. He could barely ask a question coherently.
