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February 2024 by Silenna Moore
OH MY GOD?????!!!! I cannot believe how amazingly beautiful my son senior pictures turned out! Thank you Visual Photography Images for your time and dedication on presenting the perfect picture’s. I am extremely satisfied
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November 2023 by Robin Dworak
The staff at VIP is great! They easily accommodate all my request.They are very helpful and quick with turn around. I would refer them to anybody looking for a photographer and or to get pictures printed.
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November 2023 by Rachael Tovar
Our son got his 4k pictures taken with them on September 19th, as of today November 8th we have not been able to view his proofs to order, however, picture retake day is next week. I have tried calling and can only get a voicemail and emailed twice, have gotten no response. I would highly recommend avoiding this place at all costs. Read the other reviews as well.
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October 2023 by Crystal Dalland
I was so pleased with my photo session.This was for my son's senior pics. Angela was Awesome! She brought the best out of my son. I am very impressed with the service we received. Becky was excellent also . I will tell everyone about the Great service!
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October 2023 by M Pas
Andrea in Customer Support is outstanding! We had a few issues with ordering, product quality and delivery. Andrea took ownership and ensured everything was resolved. Her commitment and follow through is unmatched. Thank you, Andrea!
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October 2023 by Christy Hall
Andrea and Monica in customer service were great! Andrea helped find our "missing" family photo that was just accidentally placed with a different age group in our org. Monica helped in getting a different image download after seeing that my son's eyes were closed in the original. Have not received our actual photos yet but the customer service has been great!
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October 2023 by Jennifer Rogers
Took longer to receive school sports photos over a whole entire schools regular photos. Way too long! Also, football pictures definitely have room for improvement. Have the kids wear their pads under uniforms. They all look homeless & scrawny. Do better VIP
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October 2023 by Alika Dunson
I arrived at my scheduled appointment time for my daughter’s pictures. The building was empty and the lights were off. I had drove over 30 minutes to get there. We waited in the parking lot for over 30 minutes thinking that maybe they were just running late, I tried calling and emailing the support number listed on the web site but didn’t get any response. I paid for hair, makeup and clothes for her outfit changes. I received a call two days later with no apology or care whatsoever. Horrible horrible experience
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October 2023 by Dean Lidwin
I do not recommend this company. To order photos, you get to look at a blurred out photo that shows no detail. There were 4 pictures to choose from of my son. It is hard to tell if he is actually looking at the camera in the photos. It appears he is not. The photographer should have been looking at the photos while taking them to check this. I attempted to email them to ask if he is looking at the camera. It took 2 days to get a generic response with a link to the photo gallery. Still blurry. I attempted to contact the company by phone for 2 days, throughout the business day. Maybe 15 total calls. No answer every time. I understand for copyright reasons why it's blurry, but there needs to be something in place to see what photo is best. In short, their customer service is terrible and the photographer did not care about taking decent pictures.
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October 2023 by Leticia Villegas
My son had to take his yearbook picture right after soccer practice. His hair was all over the place and he was wearing his soccer gear since that was the scheduled time for him. The picture looks like he just got out of bed. This photo will be in the yearbook for everyone to see. Retakes would be so helpful. We don't care to buy such pictures!
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September 2023 by Sandra Brown
There was poor planning on my part and I was scrambling to get our 18 football banners done in time for Homecoming. Meghan did an awesome job making it happen for me. She was an excellent communicator and went above and beyond to expedite the process. Could not be any happier with her customer service, thank you Meghan!
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August 2023 by Nicole Rude
It would be helpful to have the ability to preview the image on the available backgrounds. I could not see this until after I made the purchase and was playing around with the download options!I like the other option much more than the one I purchased! In the future, maybe I will just buy the download.
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August 2023 by Amy Baughman
Out photographer Linda really made the photo shoot so easy and enjoyable! It was tough narrowing down my daughters seniors photos. Lemont was a beautiful location for outdoor photos.
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August 2023 by Jenny Vogt
Very happy with the variety of poses and quality of pictures. My son said the session went smoothly and he felt comfortable with the photographer.
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August 2023 by Jody Schumacher
I have been working with Meghan Cronce for Senior Night Posters (for various sports) for a few years now. She and VIP make it so easy and turnkey and you can’t beat the price! Seriously!!!Everyone loves them for Senior Night and many families hang them up for graduation parties! The quality is durable and they easily roll up when not being used without damaging!Thanks again, Meghan for being so easy to work with!
