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September 2023 by Jessica Vonhaden
Great place to bank at. Very friendly people. They greet you when you walk in. They help you in any way they can. They have answered all my questions.
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September 2023 by Michael Kohnen
I never have any problems and the tellers are very nice. I think this Credit Union is the best.
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July 2023 by Rachel Johnson
Completely incompetent employees. My dad tried to get money out of his shared banking account for 3 weeks. STILL after too many attempts to count he is left without his money. It is not his bank on his end. Pathetic. The manager as well should just retire.
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May 2023 by Dave Foss
The staff was very knowledgeable and friendlyI have always had excellent service at the Chetek location I always recommend Connexus to friends and other family members. Will continue to use this location..
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January 2023 by Robin Lohse
People employed here are awesome,was surprised facility was closed on a Friday after snowing
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June 2022 by jeremy nelson
This bank is horrendous. Constantly blocking my debit card for supposed 'fraud'I've made the same purchases from the same places for the past 5 years. No phone calls, no emails. The phone system in the local branch is garbage. Noone ever answers yet there are a dozen cars parked in the employee parking. I've been with them for 10+ years now. Applied for a credit building loan which I put all the money into and was denied. From a Credit Union.I see loyalty means nothing anymore
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July 2021 by Jim Rathke
Always easy to deal with and low rates.
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May 2021 by Dawn Magouirk
Opened my accts over the phone with Kelsey, she was so kind, informative and professional. Loved working with her and am thrilled to be a part of the heritage credit union family. Then recently had the honor of working with Brandi and she has also been AMAZING. I am soooo impressed with these 2 ladies that words can not be enough. Great personalities, smiles, kindness, knowledge, helpfulness and so much more. Kelsey and Brandi YOU ARE THE BEST, thank you for such a joyful welcoming experience.
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April 2021 by Leatha Wentzel
Opening a new account with Kelsey was a very pleasant experience. She made me feel right at home.
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October 2020 by Tim Walters
Every dealing we have had with Heritage Credit Union has been positive. From transferring our checking and saving accounts from a standard bank to transferring our vehicle loans. They are a pleasure and SO easy to work with. Very refreshing these days when compared to the banking establishments and their customer no-service we have dealt with in the past. We also plan to transfer our home mortgage to them in the very near future. I would give ten stars if they were available!
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September 2020 by Scott Cunningham
We always have great things to say about HCU. Dave, Dee and all of their people always provide great service.
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April 2020 by Sandra Church
Rude ppl and didnt ask if they could pull a credit report on my bf and I. Made us wait in the lobby for 1 hour to turn us down for a simple savings acct. We went elsewhere and got what we wanted. This place needs more educated bank tellers cuz the ones they have are d******
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April 2020 by Jerry S
I needed help with my auto loan recently. I knew how busy they would be with the covid19 going on. I spoke with Dave and he mentioned how busy they are and he would help me as soon as possible and he would contact me the following week, after looking at my loan. I was amazed to get a call that following Monday saying he was working on it already. In less than a week, he was able to help me! Very satisfied with the fast, courteous service! Thank you!
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March 2020 by Sally Faye
I always love dealing with the staff at Heritage Credit union. Especially the loan department. Easiest and nicest people to get a loan from.
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January 2020 by Sherrie Emerson
Heritage Credit Union does a wonderful job. Refinanced my home, so that I can get a new roof, etc. Thanks Dee for all your help..
