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October 2023 by Shonna Chute
Have rented pontoons here for years great service. Bought a pontoon and have them service and store it for last 5 years have nothing but great things to say about Diane,Jim, and Katy
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October 2023 by Michael Nelms
Great service, fair prices, friendly knowledgeable staff. Jim C and staff are highly recommended for both sales and service.
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September 2023 by Cindy Zielezinski
We were on vacation and the day we arrived our boat motor started giving us problems. We went to the Marina on Sunday and they gladly opened up the Service Department so I could get parts to fix it. The manager said if it is still not running to bring it back on Monday at 8am and they will squeeze it in and take a look and fix it right away seeing we are on vacation. By 1:30 the boat was done. The Service Department staff snd store staff was so helpful and amazing.
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August 2023 by Repti Addict
We had a reservation 2 months in advance and we got there. They overbooked and gave us their last pontoon. It hasn’t been in the water since 2018, wasn’t ready when we got there, didn’t have enough seats for 8 adults and 2 kids. They knew we were coming because we had a reservation but called us and asked if we were still coming. Which seemed very unprofessional. Table in the pontoon was so dirty, seats were so dirty, and we had to wipe them down ourselves. The seat in the front of the pontoons back rest was so rotted that it fell off and when we told the worker he said “good luck”. The seat in the back of the pontoon was so sunken in that the child couldn’t even sit in it. The pontoon wasn’t even fully complete when we got there and they had to put a new battery in it, they had to add extra seats as well to accommodate everyone in our party. Will not be renting from here again.Edit: good customer service is not telling the customer good luck and walk away when the seat broke before we pulled out of the dock. The boat had no power steering and the gauges on the pontoon didn’t work. We had 8 adults which is what I said when we reserved the boat. We had two extra little kids ages 5 and 7. The boat was in the weeds as it wasn’t registered since 2018. The boat was so gross. Even with the extra seats we were given there still wasn’t enough seats for all of us and some of us had to sit on coolers. We also tried asking for help from the guy that brought the boat down but he left the other coworker there and walked away.
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July 2023 by Susan Sexauer
So far I’m impressed with the service. I’ll be back tomorrow if there is anything to share. I’m excited!
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January 2023 by P Soule
They have rescued us off the lake, come and gotten our boat when the motor wouldn't start. Any problem we have had, they have solved. All the staff are extremely friendly and helpful. We couldn't ask for better service!
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August 2022 by Gary Luepke
Lake Country Marina is the go-to place for lake-related services throughout the Chetek chain. Alway helpful, friendly and knowledgeable.
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August 2022 by Nicole Calkins
Rented a pontoon for the day. The staff was very helpful and kind!
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July 2022 by John Soderholm
Convenient and friendly. They sell boats and rent pontoons at a reasonable price. Show room looked well equipped.
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June 2022 by Rachel Kennedy
We stopped on Chetek just for the day to do some fishing. Our 50HP Mercury experienced an issue while on the water. We made it to shore and went into town to the Marina. We explained the issue and the man working indicated it could be an oil line issue. Even though he was just, he took 5 minutes to look with my husband and found the issue instantly. My husband was able to go to the parts store across the street and purchase some hose line and get it corrected. We are so thankful this issue happened when we had kind, friendly and helpful people in Chetek to make things right for us. Highly recommend their services.
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June 2022 by Joe Murphy
I rented a pontoon and tube. The help I receive was six stars. The pontoon came with everything you will need to have a fantastic day on the water with no hassles or worries! Price is good, equipment was good, service was outstanding. Don’t look anywhere else, I did and went with Lake County Marina and couldn’t be happier with the choice I made on renting for the day.
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June 2022 by michael d. petree
Jerry has made Lake Country Marina an Institution of Fishing and Boating. Thank You and Keep it Up....!
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September 2021 by Jeffrey Jonen
Was charged damages for a discrepancy I was not responsible for. The anchor was tied to the the back gate prior to my rental and we had no idea what happened.(most gates were not functioning anyway so be careful)
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September 2021 by Bill Powell
Great service. Great price , great experience .
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August 2021 by Ben B.
Great company!!!! Loved my rental pontoon experience!! Jamey and the rest of the staff is amazing to work with!!!! I will rent again!!!!!
