Chilton Furniture is a friendly and customer-focused business with a wide variety of furniture options, including unique recliners and bedroom sets. Customers appreciate the helpful and knowledgeable staff, who do not pressure them into buying and go the extra mile to ensure satisfaction. The store is known for its great customer service, often standing behind their products even in challenging situations. For example, when a customer had a small issue with a dining table, the store promptly replaced it without hesitation. Delivery is free within the area, making shopping even more convenient. The staff, including the owner, actively communicate with customers, providing updates and solutions when delays occur, such as supply issues with furniture. They are willing to search their network to find alternatives, ensuring customers receive their furniture as quickly as possible. Despite occasional delays or errors, the store makes efforts to correct issues and keeps customers happy, treating them like family. Customers also value the helpful advice on furniture care and the welcoming atmosphere of a small town with a big heart. Overall, Chilton Furniture is highly recommended for quality furniture, honest service, and a caring approach.
Gail was very helpful and knowledgeable. She does not pressure anyone into purchasing. Would highly recommend purchasing furniture from Chilton Furniture.
May 2023
They offer a wide variety of recliners, not the same ones you see everywhere else. Prices were fair, and the delivery is free to Appleton all the way from Chilton! Very helpful salesperson. Next time I need furniture, I'll take the time to go there, definitely worth the trip.
April 2023
They are great if something is not right from the factory they make it right ???
