Chilton Furniture is a friendly and customer-focused business with a wide variety of furniture options, including unique recliners and bedroom sets. Customers appreciate the helpful and knowledgeable staff, who do not pressure them into buying and go the extra mile to ensure satisfaction. The store is known for its great customer service, often standing behind their products even in challenging situations. For example, when a customer had a small issue with a dining table, the store promptly replaced it without hesitation. Delivery is free within the area, making shopping even more convenient. The staff, including the owner, actively communicate with customers, providing updates and solutions when delays occur, such as supply issues with furniture. They are willing to search their network to find alternatives, ensuring customers receive their furniture as quickly as possible. Despite occasional delays or errors, the store makes efforts to correct issues and keeps customers happy, treating them like family. Customers also value the helpful advice on furniture care and the welcoming atmosphere of a small town with a big heart. Overall, Chilton Furniture is highly recommended for quality furniture, honest service, and a caring approach.
Customer service was amazing and so was their selection of furniture. We been looking all over for furniture and we decided let’s check out chilton furniture and I was beyond pleased about our decision !
October 2025
Chilton Furniture is all 5 Star. We bought a Lazyboy recliner about three years ago. Had a problem with the lumbar. The store picked it up and delivered it at no charge. Amazing service that you don't get at the big box stores. Thank you Chilton Furniture.
September 2025
Bought 2 Lazy Boy Recliners and sofa. Best prices! and Rhonda our sales person was so nice to work with. Their delivery guys were also very nice and professional. Jerry the owner is also very nice and just wants his customers happy with their purchases. Great! Team