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January 2024 by Annie Oakley
We have never had any issues with US Cellular until today. We have been customers there for a long time, and we came in because THEY scheduled a meeting with us. We waited for half an hour. No one came up to us in that that and apologized about the wait or explained the situation. I understand a busy day, but there should be more people staffed. The 2 ladies working were trying, but we would’ve appreciated it for them to have came up to us and apologize.
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December 2023 by Tracy Kossman
My husband and I just got new phones. We worked with Jennifer. I can't say enough good things! She was amazing and had so much patience with us....we are not tech savvy...she showed and helped us with all our questions. Thank you Jennifer!!
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November 2023 by Daryl & Birgit Sam
My wife and I moved to the USA from Canada just over 1 year ago. Getting established in the opening days following our arrival was a challenge. Not having a Wisconsin Driver's Licence or a SSN at the time convoluted the process further. In spite of these challenges, the team at US Cellular Chilton were able to work with us and help secure a much-needed USA phone plan (an important step in getting established). We have been so pleased with their service since then and look forward to a longstanding relationship for many years to come.
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March 2023 by Lorena Benavidez
Great customer service!!!
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January 2023 by Patrick Brault
Nice place friendly folks
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August 2022 by Sam Plass
The 2 people working in the store were doing a great job helping as promptly as they could but they were extremely overwhelmed. I felt bad for them, US Cellular should make a better effort to more appropriately staff and if they are experiencing staffing shortages, they need to raise their pay till they dont have staffing shortages.
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August 2022 by Tracy Kohlman
Nathan is great and very knowledgeable!Downfall is that service is out a lot!! Would be nice to get a credit on our bill for the inconvenience!!
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December 2021 by Vicky Biese
People are fine but they rip you off like they did me 2 months in a row 60 bucks they took
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March 2021 by Lloyd Bornemann
Dave the agent did an excellent job for us.
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December 2020 by David Voss
Has been my go to store for US Cellular for over 15 years now. The staff there is excellent.
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April 2020 by Jeanna Kolosso
I apologize for the delay of this review, Jai Preston at the Chilton store was awesome! Found me the best deals as a new customer, took as much time as needed to complete my entire order. Thank you Jai, I absolutely appreciate you!
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August 2019 by Raymond Gelling
Good place to get a phone
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May 2019 by Ashley
DO NOT LET ZECK TOUCH YOUR PHONE OR ACCOUNT!
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May 2019 by La Donna Crooker
Not much help
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April 2019 by Dawn Koentopp
Jennifer's awesome
