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January 2024 by paige jenc
sooo,, my daughter Rhiannon gifted me for Christmas.. a pedicure, Keep in mind i had NEVER had a pedicure . IT was AMAZING!! Great couple.. great service. Will be back in a few months!! Thank you!
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September 2023 by Scott Henslee
Nice location convenient with plenty of options
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August 2023 by Mary Kliner
Nice little nail salon with great service and color choices at a resonable price.
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July 2023 by Sommer Robbins
Extremely rude to people with special needs
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July 2023 by Margo Stauffer
Very sweet couple that does a fantastic job!
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July 2023 by Ellie Eckes
As always, Jimmy and Mei did such an amazing job with my nails today! I am in love ❤️
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June 2023 by Tina Denzine
The worst pedicure I’ve ever had. Woman was very rushed even though no one else was there & polish is gloppy & not smooth & edges are bare on some nails.Services: Acrylic nails
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May 2023 by Cindy Stevens
Mei did an amazing job on my pedicure. However, I am extremely upset that when I returned 45 minutes later to retrieve my Contigo coffee mug that I knew I left there, it was no where to be found. Mei's husband said "maybe you left it somewhere else" and Mei said something about another customer claiming it was hers. It is a small shop and I either left it by the drying station or at the desk that you pay so I can't understand how it could disappear esp. since there were only 3 customers in the shop at the time. Just shaking my head that someone would walk off with something that wasn't theirs and that it was allowed to happen.UPDATE: I never accused you of stealing my coffee mug, I said one of your customers must have taken it. I realized 5 minutes after I left the shop that I had left it there but was on my way to Eau Claire so I decided to stop on my way home. Mei saw me with the coffee cup because we both commented on we needed our coffee to wake up. You were the one who hurt my feelings in allowing someone to walk off with it.Service: Pedicure
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May 2023 by Victoria Rigney
They do the French manicure the way I prefer, painting the tips. I don't like the powder that other nail salons use. They also did the hot wax dip as my cuticles were rough. Wonderful service, and both the husband and wife are very nice. Will definitely return, and maybe bring my daughters too!Services: French manicures
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April 2023 by Samantha and Kingsley Ogbeifun
I Love this shop. My mom has toldMe about them for years and I never went till recently. I love that it’s a husband and wife that own it and do the work. I love the mom and pop shop feel and how private it feels. It’s a truly great experience. The prices are so much better and the quality is through the roof better than most of the shops in Eau Claire. After years of loving a different place, I will be switching to lovely nails in Chippewa.
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April 2023 by Sam Schultz
NEVER GOING BACK!!!! Mei was absolutely amazing and accommodating, but her husband was beyond rude. My friend and I took our daughters to get their nails done, we had pedicures with Mei. My friends daughter asked for stiletto nails and they looked like a botched up almond with divots and misshapen curvature. My daughters nails the color wasn't solid, it had spots that we see though. The owner claimed it was because of the color, but I've had that same color at Tips and Toes where it didn't look anything like that. He proceeded to yell at all four of us for stating the nails did not look right and how he had asked 2 shy young teen girls with social anxieties of even speaking with other people, without any clear understanding or communication. Then complained about "all the time he spent". Which, that's kind of your job sir and we had appointments. Anyways, horrible experience. He was rude, mean, angry and neither one of our daughters enjoyed their time and felt attacked after they stated their dislike and concern on areas needing to be fixed. Mei was very helpful trying to ensure we were understood and the issues were corrected. However her husband because irate, aggressive with our daughters hands as he was fixing their nails and very blatant disrespectful and rude towards them and us.I saw on a previous complaint that he's been doing this for over 26 years. You should know better. I have been getting my nails done for 7 years and have NEVER seen anyone act like this nor treat their clients like this. As a business owner myself, he should know better. I used to get my nails done by him about 6 years ago and he was rude then as well, but I decided to give him a second chance. I regret it, he failed miserably. I'm assuming there will be a long response to him as there was on another similar complaint. I don't want to hear it. Worst customer experience I have ever had. If I could put zero or negative stars, I would.Services: Acrylic nails
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I went to Randy at Lovely Nails for the first time and he really did an amazing job on my nails! It's refreshing to have someone treat you with excellent customer service now a days. He was very polite and kept checking with me to see how I was doing, which I truly appreciated because I have very sensitive nails. I was referred to him by one of my hair clients. I'm so glad I went there! I definitely will be back! Wonderful people, wonderful place!Services: Manicure
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February 2023 by Sara lor
Very professional, did a amazing job on my nails . Will be back for future services
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October 2022 by Atlas
Wanted stiletto nails but my fiance had to leave early because the shaping was horrible. She wanted longer nails with a point but the individual was getting more and more aggravated when she said what she wanted done throughout the process. Nails too thick and charged full price for a slack job
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October 2022 by Heidi O'Neil
In town visiting, stopped by Friday morning. They were busy but fit me in. Very nice work. Highly recommend Lovely Nails.
