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June 2022 by Alexander Gehrt
Trying to get a replacement debit card, it's been almost 3 weeks, called and they didn't know how my PO box even works like they have never sent mail before. Said my PO box is on my listed adress but not my mailing adress, that does not make sense. (Edit) it's been another week and they still have done nothing to help me, terrible customer service
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January 2020 by Lucas Bruflat
Outstanding And timely communication from day one. Krista shows true professionalism and care taken to ensure complete satisfaction. This has been one of the best banking experiences I’ve ever had.
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August 2019 by Justin Hedrington
Great Community Bank. Very active in our community and great staff to help you with your banking needs!
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July 2019 by Jason Jon Anderson
There are a lot of options throughout the Chippewa Valley when it comes to Mortgages. For me it has always been about customer service; Jane Johnson at Northwestern bank is the best mortgage lender to work with. Not only do you get incredible customer service from Jane and her team, you also have the values & culture of Northwestern Bank. A bank who works to understand your Goals/Dreams and how they can help you achieve them.
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July 2019 by Michael Pribnow
I have been a customer for approximately 15 years. In that time, many times a written check gets deposited in the wrong account and it creates a mess, and it's up to you, the consumer, to see that the bank screwed up. This last time was for 3300. I understand user error, but I don't understand the poor customer service. I am proud to say I am no longer part of your customer base.
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June 2019 by Jeanne Kuehl
I've been banking with Northwestern for years. Love how easy the mobile banking app is to use and how friendly the staff is when I have questions!
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June 2019 by Will Lyberg
Great place to work and supportive of the community!
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August 2017 by Todd Jacobson
Jane Johnson is wonderful to work with for a home loan!
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April 2017 by Gerald Bauer
Northwestern Bank has been wonderful to work with for our commercial needs. They have been great in setting up our lines of credit, a loan for our commercial building, and our HSA accounts. Northwestern Bank has also given hundreds of thousands of philanthropic dollars to organizations, non-profits, and charities within the greater Chippewa Valley (and beyond). These guys are great. Hands down.
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March 2017 by Lona Cook
NW Bank has been great to work with both personally from a home loan and banking to business banking for our practice! Appreciate the great service.
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January 2017 by Brittany Galindo
Honestly the most unhelpful people in the world can't wait to get into town to change my bank you guys suck.
