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March 2023 by Rebecca H.
Always great experiences! Staff is very understanding, personable and is happy to help or correct any issues. I feel trusted and staff is never judgmental or rude. The smart ATM is also very useful when the branches are closed! Mobile app banking is easy to use.
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July 2022 by Tristin Szymoniak
Avoid banking here. This credit union claims to be a non profit organization but will tack unnecessary fees to your account monthly and do nothing to answer questions or refund your money.
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July 2021 by Jenn H.
HORRIBLE HORRIBLE CUSTOMER SERVICE!! Very incompetent people!! My 77 year old grandfather that has a current loan there, with an 809 credit score, was just denied credit for a new loan for $1500.00 more. All because the credit union is full of incompetent staff members that are unable to do their jobs correctly. My grandfather has NEVER missed a payment or anything. The credit union staff continued to harass him for proof of insurance on his ATV that he provided to them on NUMEROUS OCCASIONS!! So, then they flagged his account, because of their ignorance and stupidity!! The dealership is now considering not using this credit union for future deals!!
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June 2021 by Rick Tellier
Sandra is the best. Don't ever lose her.
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May 2021 by rich bowe
I have been a customer for many years everything was fine until they close their doors all they care about is gathering money can't fix any problems that they cause terrible customer service
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May 2021 by Matt M.
If you're a investor or need any type of time sensitive transactions stay away, called and needed both my checking accounts opens up to 5k for a major investment and they had to get approval, said the would call me back... To this minute still no call and I lost a 10k investment that could've returned today... I'll be looking for a different bank...
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August 2020 by Diane Tiry
Changed their hours so it has become harder to do business with. Lost the feeling of a hometown bank from the original bank back in the 70's. Now more of a corporate bank even as a credit union.
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April 2020 by Justin Babel
We just got through with getting a loan with Marine Credit Union. Logan there was awesome an super easy to work with. He was able to almost all of the loan over the phone until we got to all the signing. He didnt rush us or make us feel uncomfortable at all. This was all around a great experience and I would recommend going there for your next loan.
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March 2020 by R VR
Loan officer Nick was so amazing to work with. We were very impressed and very comfortable working with him. Highly recommend.
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March 2020 by BRKEURO
I made a wire transfer to a national business and was asked 4 times where my cash came from. I have been a customer for over 5 years. It also took them a solid 40 minutes to figure out how to do the transfer properly. They cap their mobile deposits at $1500. They will also put a 3 day hold on any mobile deposit amount over $500, even on consistent payroll and printed checks. They will put 3 to 10 day holds on cashier's checks deposited directly into your account. On Google they are advertised as having the drive through open on Saturday at multiple locations but they are not open at all on weekends. The employees are generally pleasant to work with but their general policies are a pain to endure. Overall, I would recommend going to a different bank for your general day to day use banking needs. Their policies are just too inconvenient and cumbersome for the basic customer.
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August 2019 by quiet room
Just what you want in a personal banking environment. Only down side is you better get what you need before a weekend if it exceeds ATM amounts. Fast Friendly and courteous! Location beats driving down to Eau Claire when ever I need to deposit or get cash. Glad you are here. I have not done a loan through there yet but my experience at all Marines has been good.
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August 2019 by Joe Andersen
Switched all my personal and business accounts. Very happy with everyone. Nicole was great to work with !
