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December 2023 by T H
Before applying for a loan, make sure you get everything they say in writing. Definitely not the bank for real-estate business.Savings accounts seem safe. Checking ok.I will not be using them for any loans in the future. They lost more than just one customer this last couple of weeks.The online application does not allow you to put in more then one person, so the second name automatically makes them the cosigner. Also the online application does not allow 1099 information or server tips. Only taxable pays tubs. I was told to do the application and he would work with us. But he didn't even call us back. So their is really no point of us ever doing a loan application with them ever again. Also, as soon as I posted this, I got an automated response. You can all read it below.
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October 2023 by Joey Boy
Always a great service whenever you do buisness.
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July 2023 by Off The Road Adventures
Poor account communication, paperless documents never sent!
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May 2022 by Shane
I've been waiting over 2 months for License plates on a car i took a loan out for...RCU is suppose to take care of it..i am sill driving with temporary plates. Ive called them once already a month ago to remind them they need to figure out my title situation being they lost my title ..the DMV has emailed me they haven't received documentation yet... how long does it take.. i NEED license plates. On top of that they gave me a not great interest rate claiming my credit score was 50 points less .. i had a similar situation with a boat i bought. everything else at RCU has been great but this is unacceptable..
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April 2022 by shane Robertson
I've been waiting over 2 months for License plates on a car i took a loan out for...RCU is suppose to take care of it..i am sill driving with temporary plates. Ive called them once already a month ago to remind them they need to figure out my title situation being they lost my title ..the DMV has emailed me they haven't received documentation yet... how long does it take.. i NEED license plates. On top of that they gave me a not great interest rate claiming my credit score was 50 points less .. i had a similar situation with a boat i bought. everything else at RCU has been great but this is unacceptable..
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February 2019 by Kyle Hislip
Been a customer for many years, staff is friendly and knowledgeable. Staff is always smiling and willing to help with any banking related questions.
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February 2019 by Dan Turner
Staff seem to be very happy cause they are always smiling and having fun and are very nice and helpful will definitely be coming back to this branch!!!
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September 2017 by jared olinger
Friendly staff fast knowledgeable and safe couldn't ask for more love it!!!
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September 2015 by Ashley Schmidt
Very friendly staff, I got in and got out with out having to wait in a long line.
