TEAM Wireless, a Verizon Wireless Authorized Retailer, serves Northern Michigan and Northern Wisconsin with the latest smartphones, tablets, and wireless accessories. They also offer full device repair services and are authorized to sell Charter TV, Internet, and home phone services. Additionally, they are a WeBoost retailer providing signal amplifiers for home and vehicle use. The staff at TEAM Wireless is known for their great customer service during and after the sale, understanding how important wireless technology is to customers' daily lives. Customers have praised the team for smooth upgrade and trade-in experiences, highlighting employees like Riley and Tanner for their product knowledge, friendliness, and patience. The store provides professional, quick, and personable assistance, making customers feel valued and well taken care of. Overall, TEAM Wireless is committed to offering helpful, knowledgeable service in a friendly environment for all wireless needs.
Jeremy was great to work with. He helped us get new phones and internet. He was very patient and answered all of our questions. Great customer service
June 2025
Came in to trade my phone in and upgrade and it went so smoothly and got exactly what I wanted and was in and out pretty fast! I had Riley help me in lake hallie and he did amazing! Thank you again!!
June 2025
Riley has outstanding product knowledge and excellent customer service skills. After dreading the phone upgrade it turned into a good experience.
