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March 2024 by Linda Neil
Michael and his staff are fantastic. You have any issues they come as fast as they can usually within an hour or so and they do fantastic work. I rely on them completely plus they do a yearly check up.I just know that they’re always gonna be there and the work is going to be done properly .
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March 2024 by Chrissy
Over the years, we’ve had the crews at Superior Waterproofing do some work for us at our home in the Town of Wilson. They’re always knowledgeable, friendly, and extremely professional when they work for us.We’ve used them to replace our pumps as needed, and to perform periodic maintenance on them so that they function at peak performance. Eventually we added a quality dehumidifier, a battery backup system for our pump, and a sealed basin lid since our sump basin was open. The combination of these items really contributed to controlling the overall humidity, and even managed to reduce our radon levels in the process too. Happy side-effect!Though we haven’t experienced any leaks or seepage requiring the kind of work they advertise, we have real peace of mind knowing that our pumps are set up to protect us from power failures, and that our humidity levels are under control.If we are ever unfortunate enough to experience a leak…we know who we’ll be calling: the honest, hardworking professionals at Superior Waterproofing.
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March 2024 by John Morano
My basement foundation had cracks in it so I called a Superior Waterproofing. Michael from Superior Waterproofing came out to my home, was extremely knowledgeable and not pushy like the other two companies who came out to my house to quote me. Michael was very polite, very patient, took the time to listen to all my concerns about my basement walls and he professionally addressed all my questions. He saw that I was installing a French drain in my backyard and he gave me some really helpful tips on how to install it properly.5 stars.
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March 2024 by Steve Rankin
This is a very good company to work with. We have an old house, have never had water problems. During Spring thaw couple years ago, water suddenly started seeping in across the floor. I asked around, and several people mentioned Superior Waterproofing. My call was answered and handled promptly and a visit scheduled. Ryan quickly assessed the situation, explained all the options, patiently answered all my questions, and left the decision up to me. No pressure at all. We decided on perimeter tile and a new install sump pump. I did have to remove shelving and stuff along the wall so they could get access to work. That's ok, I needed to purge and reorganize anyway. The crew installed the tile and pump in a few days with minimal noise and mess, and cleaned up better than I had it! I strongly recommend this company. In fact, I recently called them to come back and fix a crack opening up in a corner of the basement wall. And in addition, waterproof another home I own. Prompt, courteous, and reasonable charges. Steve Rankin
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March 2024 by Jodie Johnson
I had them do numerous projects on my house and I am highly satisfied with their work. The estimate process was low pressure and they took time to educate me on the issues in my basement.
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March 2024 by Maureen Husting
I am so happy with the job Superior did. My old home had a wet basement for decades. Since they did the waterproofing my basement has been dry, low humidity and no smells. I now can store things down there! Considering what they had to do, the guys were clean and conscientious and very polite. I highly recommend them!
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March 2024 by Samantha
These guys are great! More than fair pricing, polite, professional, and they didn't try to sell me things I didn't need. No more water issues in my basement! I'd recommend this company to anyone and everyone, you won't be disappointed.
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March 2024 by Jeff
Superior Waterproofing did some work in my basement twice over the last few years. They were always easy to work with and got the jobs done right.
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March 2024 by Dodie Blok
Michael came out quickly as I had water in my basement. After checking things out he discovered there was a very simple reason why this was happening. Rather than pushing for an expensive, unnecessary fix, he took care of it right away and the leak stopped. He mopped up me floor, left me a brochure and left. I am very pleased with them and will most definitely call them again if needed.
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November 2023 by Teresa Sprenger
Michael Dewey and the entire crew were wonderful to work with. Polite, hard working, and flexible. From the beginning Michael took the time to access what was needed for the particular situation. A recommendation was given and explained in detail when needed for better understanding of the big picture of the project down to the last details. Everyone was on the same page the entire step of the way. Communication was top notch! Amazing customer service and quality work to match it.I got three bids to do the job and Superior Waterproofing went above and beyond what any other company would do for personalized customer service and top notch work that meets your project's needs.
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September 2023 by Joan Murphy
Just had Superior Waterproofing complete a second project in my basement. I was so pleased with their service in April of 2022, I didn't hesitate to call them again. FANTASTIC service... calls & questions answered quickly, courteous workers, no mess left behind. Michael explained what needed to be done & provided a reasonable estimate and Austin & Ryan completed everything in less than a day! Highly recommend & definitely deserving of a Five Star review.
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August 2023 by Jonathan Clemmer
Very happy with my new AprilAire dehumidifier in the basement. Ryan at Superior was super to work with. He suggested going the power dehumidification route before digging up the floors as another company recommended. At least for now it saved us a lot of unnecessary work & $. Definitely check them out!
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June 2023 by The Thomas Family
Highly recommend Mike & Ryan at Superior Waterproofing for making your basement dry and NOT hard-selling you like other waterproofing companies do!I endured a 3-hour, high-pressure sales pitch in our home by a large waterproofing company that made me furious. What a waste of my valuable time. When Ryan from Superior visited, the meeting was thorough, reasonable, and 30 minutes long (because I had lots of questions!). He answered all my questions, provided options, and gathered the information he needed to make a detailed estimate. The quoted project cost was much more reasonable than the big waterproofing company (thousands less!). Ryan also thought outside the box and provided a creative option for our project that saved us from digging up our entire front yard (something the big company said was inevitable—argh!). Because Superior is local, they knew our city Building Inspector and worked with him to make that creative solution happen. We are very happy customers!About the work… We had them install a sump pit, drain ditches, and waterproof wall coverings in the main section of our basement in October 2021. Wow! The space is totally dry, much warmer in the winter, and we have peace of mind when it rains buckets. We were so happy with the work that we had them come back this month (June 2023) to waterproof another section of our basement as a proactive measure because we live in a 100-year-old house. This time, at our request, Superior coordinated their project with Gen3 Plumbing (highly recommend them, too!) who were replacing our broken sewer drain pipe under the basement floor. The two companies worked very well together, making our lives easier as both of our basement projects (waterproofing and sewer pipe) were completed at the same time.Do yourself a favor and hire Superior Waterproofing. You will be so happy you chose Mike, Ryan, and their crew, and you will love your dry basement!!
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June 2023 by Kenny Masasy
Mike and Ryan came out to install my sump pump and they knocked it out within 2 hours time. Job was clean and both were very knowledgeable and professional. Would definitely call them for service again.
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October 2022 by John Wagner
I was really impressed on what they did for our basement. They made quick work of it. They had good communication and were very professional.
