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February 2024 by tracey posthuma
Great group to work with they were great at answering any questions. Got us in and out of the store with a new camper with in an hour. Highly Recommend Brian was great at the Sheboygan North location
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February 2024 by Dan Posthuma
Brian was awesome, great overall experience. Definitely would purchase from this location again.
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February 2024 by Lynn Wilkerson
We purchased our first travel trailer from Kunes RV Sheboygan North and had an awesome experience. From sales (Chris) to financing (Mike) to the walk through of the camper (Jamez), everyone was excellent to work with.
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February 2024 by Paul Hynek
In April 2022 we purchased a brand-new Jayco 321RSTS. Since day one, we’ve encountered endless problems. In just a years’ time we had to replace the entire roof twice because of leaking and soaking of our mattress. We had to also replace the microwave and stove/oven. The fireplace heater stopped working and two water pumps had to be replaced. Our recliner was ripped, a majority of the interior trim came lose, all the drawer bottoms came apart and rubbed on the drawer catches resulting in our clothes covered in wood shavings, the kitchen sink leaked, the RETRACT ALL levelers did not work unless plugged into the shore power, the front outside vanity lights didn’t work, the pendant glass in the kitchen was cracked, the shower handle door broke, the pantry shelves were not secure; they fell to the bottom of the pantry pushing the pantry wall out, and a ceiling fan blade arm snapped while traveling.Our BMPro computer pad quit working leaving us with no heat or hot water nor could we bring the sliders or awnings in or out. When we contacted the company, we purchased the Fifth Wheel from; Kunes RV of Suamico WI they told us there is nothing they can do to help us. So, we contacted BMPro directly who told us the pad needed to be replaced and referred us to Jayco. We then contacted Jayco who agreed the pad was no good and agreed to replace it however the turnaround time was 5 weeks before we received the pad.The amount of time, energy, money spent to travel for repairs, numerous Mobile Tech trips and bills while under warranty for a brand new very expensive Fifth Wheel, as well as a whole lot of disappointment is completely unacceptable.Jayco quality is absolute junk and they do not stand behind their product. We will tell everyone we know what a nightmare buying a Jayco has been and to NEVER purchase their products.On a positive note, I would like to add that Kunes RV of Cleveland WI was helpful with some of our repairs.Regretfully, Paul and Jada Hynek
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January 2024 by Hannah Brendel
Great place with even greater staff!
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December 2023 by Stephan Schultz
Buyers BEWARE. They will try to upsell extended warranty that do not cover anything close to what they tell you they will. We purchased a brand new rv from Kunes Cheboygan North 3 years ago. Of course there were issues right away which all but one were finally resolved after months of back and forth. At the time we purchased the unit we paid for an extended warranty. Which was over $2K. The salesman assured us that everything other than water damage would be covered. Fast forward three years to the first time we tried to use our coverage. Much to our surprise, hardly anything is covered other than major mechanical appliances or motors... The warranty did cover the furnace not working however did not cover a faulty carbon monoxide detector or door latch that hasn't worked properly since the first day. Which was also supposed to have been fixed under manufacturers warranty when it was brought in the first few months of owning it. I called over and dozen times to speak with someone that could help me with this and was assured. Someone would call me back every time. Find the after several weeks. I was able to get a hold of a manager. He apologized and did not offer to do anything other than to bring the issues up with the general manager. I was told that all of the people from 3 years ago, No longer work there and there is no proof that this was said to me. All of these items are wear items and have a shelf life and there is no compensation available. We would have never spend that amount of money an extended warranty had we been properly told what it will and will not cover.
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December 2023 by Nora Brunette
Best experience I’ve had from sales to service and the store was very helpful when it came to purchasing the additional items I needed. I highly recommend them.
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November 2023 by Jodi Linsmeier
I have had several contacts with Kunes RV Sheboygan North and staff, especially Crystal in Parts Dept., have been extremely helpful and courteous in helping me get the parts needed for our camper, even though it is an older unit. She has gone above and beyond to help locate parts needed at a reasonable cost. I appreciate all the help the staff have provided and have also bought several items from their store that will enhance our camping experience - we will use their services again in future!
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November 2023 by kate erdmann
We purchased our RV in Winter of 2023. We had a walk through at the Cleveland, WI location that following week where we found the usually factory issues. The technician fixed what he could on site which was fine. The other items were warranty and Kunes stated they would call when replacement items came in. We never heard back. One of the items was a replacement pantry door, we called for status on it in September and they had the package all summer and never told us. Then when they opened the package in September there was damage again and it had to be reordered from the factory. When we took the RV in for further service; the hydraulic arm on the awning malfunctioned, one of the slide-outs needed to be re-taped, the piping for the grey and black water tanks weren't draining properly, and the rims had corrosion. We picked up the vehicle from Cleveland today after two weeks and were told there was nothing wrong with the piping, they would "call us" about the corrosion on the rims, the slide out was re-taped, but when inspecting the area that needed repair, it really wasn't, and that the awning hydraulic arm was allegedly fine. Basically, they had the camper for 2 weeks and did nothing. We know campers aren't built well, but when the items are brought up immediately at walk through in the winter of 2023 and none of the larger issues are fixed, that is not good customer service. We have never written a google review before, but after getting the run-around several times in a manner of months is unacceptable when you're spending $50k+. We will try the Sheboygan South location and hope for a better outcome because this has been a disaster.
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November 2023 by Family Virt
We were traveling to the U.P of Michigan and had a leaf spring break on our 40 foot fifth wheel. All the dealers we called around us were sympathetic to our situation but it would be weeks or longer to get us in for repair. Until we connected with Chance at Kunes North Sheboygan. He & his team worked with us to get our RV looked at the same day, identify parts needed. Parts were ordered overnight delivery and we were able to get back on the road a few days later to continue our trip. Chance & his team went above & beyond along with communicating about the progress of our repair. We would highly recommend he & his service team.
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November 2023 by Lorelie Walters
From Brian our Sales Rep, Kenny the Komedian and our tour guide of our Camper, Dennis walking us through the Financing, Michael who got us a Great Rate to Jason and Alex who helped us even more! We are very satisfied with the service and kindness of your Team!
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August 2023 by Hunter Schaer
Was very impressed with sales department. Brian was very knowledgeable and very helpful to get us the camper that we wanted. He was very patient during the few weeks that we took to decide which one suited us best. The staff took very good care of us when we made the trip over to this location (we are from north central iowa, so this was a big trip). Management was also very friendly. Thank you for the good experience.
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August 2023 by Jamie Richards
One of the best sales people I've ever had to work with, Alex was very helpful and patient with us. Will recommend that everyone in the market for a camper see him. The service department is great and a joy to deal with....
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August 2023 by max gg
I cannot express enough how pleased I am with my experience at Kunes RV in Sheboygan. From the moment I stepped foot into their dealership, I was greeted with a level of service that truly exceeded my expectations. What sets them apart from other establishments is their exceptional management and how they go above and beyond to ensure every customer is serviced exceptionally well.The management team at Kunes RV deserves a standing ovation for their commitment to providing top-notch service. They lead by example and have fostered a culture of excellence that is evident throughout the entire dealership. From the friendly reception to the knowledgeable sales staff, it's clear that the management's dedication to customer satisfaction has permeated every aspect of their business.
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August 2023 by Peyton Schaer
Brian Cooley helped us find an amazing camper to fit my families needs. The great team there is getting our camper ready for us to take on our first family adventure with an infant!
