Royal Credit Union is highly praised for its outstanding customer service. Staff members are welcoming, friendly, and make customers feel important by greeting them by name. They are knowledgeable, accommodating, and efficient, ensuring quick and helpful service. Customers appreciate the personal attention they receive, with some mentioning specific staff members who go above and beyond to assist with banking needs. The bank is described as the best and most helpful, consistently providing a positive experience. Overall, Royal Credit Union is seen as a trusted and caring financial institution that values its members and offers excellent support.
Very nice people and nice app to use and low rates!
May 2024
The customer service is always outstanding! They greet you by name and make your time there quick. This is the only place I bank and I wouldn't have it any other way?
January 2024
We have had so much help with RCU at the Colby Wi. Office. Any time we have a problem they are there for us.
