Verizon in Colby, WI is known for providing an exceptional customer experience. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices and services, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers praise the great in-store customer service, with store associates like Chris, Alexa, Christopher, and Raven going above and beyond to assist them. They are described as knowledgeable, personable, and willing to provide detailed information without any pressure to purchase. The overall experience is described as the best at a Verizon store so far.
Best experience we've encountered at a phone store. Victor Williams, the manager, worked with us to get the best phone option for our budget and made the set up easy. The process was smooth and set up was completed in less than an hour. Super grateful to Victor for his professional service!
April 2025
I was very happy with my service at Verizon store this morning, showed me that thy offered and I am a happy customer. I will encourage my family and friend's
April 2025
The customer service within the store is great. However, don't try calling. You get forwarded to someone who doesn't understand English well. I want to talk to someone in-house. Better to stop by and talk to them face to face.
