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November 2023 by Christopher Lindstrom
Unparalleled customer assistance very good at their job!
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August 2023 by John Hanson
I'd been wanting a full tilt trailer for a long time. They had what I was interested in purchasing. Made the deal sight unseen. Was everything I wanted at a fair price. Put on a few hundred miles to get it but believe it was well worth the trip. Very friendly and helpful to deal with. Thanks All...
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April 2023 by KEITH Smart
Very good place to do business with very honest up front family i go back there again
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April 2023 by Mast Lawn Care
Great personnel to deal with! Friendly and very helpful!
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February 2023 by paul heinen
On my 5th trailer in 12 years from these guys. Always straight forward and easy.
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November 2022 by Erich Weber
Saw all the negative reviews and still contacted this company to buy some products. Like previous customers mentioned in reviews, rude and unhelpful business.
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October 2022 by John Edie
Trailer seems like it is made well. The paint, not so well. I picked out the best one from their lot, but they are parked about 2" apart, so it's hard to get a good look at one until they bring it to you. When I got home, I could clearly see many many spots where the trailer was repainted with a brush. These people obviously dont know much about painting. Must be paid with a cashier's check or money order, no cash. I was told on the phone that they do all their business outside, so cash blows away, so they wont accept it. Kind of inconvenient to get a money order or cashiers check for something you haven't seen yet. What if i get there and dont like it? Real short on the phone and even shorter in person. Everyone else has lightened up on covid, not these people, they act like they are scared of you. They have an office, but you are not allowed to enter. Why be in business if you dont like talking to people? The guy brought the trailer out of the lot and ran and hid, never seen him again. Based on other reviews and responses, I'm sure they will reply that they are trying to be safe. Safe is one thing, unfriendly is another.
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October 2022 by Derek Chantelois
Purchased a longhorn dump trailer early 2022(mfg by quality trailers) whole gate system fell off the trailer after loading our skid steer 4 times on/off. Just a poor design that will need to be modified going forward. Company provided a new replacement( great) but owner (Don) said he was too busy to fix it…. Aren’t we all?? Guy was super rude (said I could leave it there and he’ll get to it when he gets to it) - 10k trailer n zero attempt to take care of us because they’re too busy. Here’s a tip- existing customers are just as important as new customers( maybe more cuz we’ve purchased and used your product and have told others about said product/ service/ experience. Been in retail my whole life and have witnessed this type of treatment and all it says is these people need to retire. I’m not a review writer but as we all know, a good experience gets told to 1-4 people and a bad experience is 8-12 people…… this falls under the later.
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September 2022 by C S
Don’s responses to reviews here are pretty much a great reason to not do business with him.
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June 2022 by S F
Rude and don't stand behind their product. Trailer. Won't buy here again.
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May 2022 by Stephanie Kreft
After buying 4 trailers from them over the years, a call was made yesterday to purchase two more. Don couldn't have been more rude, interrupted me and threw a fit multiple times while going over trailer options. Then asks for a credit card number to hold a trailer on order (no timeline however) and to top it off..no actual price. As he said...it could be much more then quoted when it finally gets there. I am done with this place!
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December 2021 by Logan Parker
Helpful staff
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October 2021 by CW Bresina
Bought about 8 trailers from these guys over the years. The last 14k tiltbed was complete junk after 10 months with poor welds and a poor design. If you want a cheap junk trailer that the dealer won't stand behind after more than a decade of doing business these are your guys. Of course, after this review was posted they offered to fix it free of charge, as long as I haul it to the factory in texas to have it repaired. Joke of the day!Update: after 3 years and 11 months of owning this trailer, and 9 weld repairs to date, this being the tenth, two hubs, one rim, and about $5k, here we are again. The best thing I can say about it, is it still has the factory tires on it with plenty of tread. Which is mostly due to it being in the shop for repairs more than it has been on the highway. I was a loyal customer, bought a number of trailers from this place, one bad one and I can tell ya, never again! If you plan to haul anything of value, go buy a trailer somewhere else!
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May 2021 by Steve Ewing
Fast friendly service. They had what I wanted in stock. Hooked up and on the road in minutes.
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May 2021 by Sue Skaar
I can not advise purchasing from here. Salesman never shown his face when purchasing and when discovered paint was bubbled on the roof, everyone BUT Don wanted to make the purchase what it was sold as, NEW. Completely satisfied with Calico Manufacturer and an entirely different trailer sales company that went above and beyond to make it right. Don just smiled all the way to the bank knowing he got more than he deserved.Nice attempt to look good. You told ME to contact the Manufacturer, which I did. As for your discount, it barely covered the expense of the two trips to your business since you wouldn't deal with me without an appointment. Not mention the brakes were not working correctly and my mechanic said he could see the plug had been replaced from the original cord.
