“Had a great experience here! They repaired my phone screen and were super kind and friendly. I would refer anyone here for that service. Thank you to the manager and the staff on duty.”
“A big thank you to the gentleman who assisted me today for a car key fob battery change. I appreciate you calling to my attention the store's lifetime battery replacement, which you confirmed I had purchased...new battery replaced for free! I'd completely forgot I'd paid for this. Thank you!”
“Donovan and Nolan both deserve a raise!!! Nolan, deserves a promotion, he went out of his way to physically find the part in their store!! Really saved the day, as we had driven a good distance to pick up the part.”
“Brad went above and beyond today replacing a burned out headlight on my 2015 Kia Soul. He had to remove the fuse box to gain access to the light casing. It was quite complicated and it would have taken me hours to figure out the puzzle! Brad was determined and good-natured through the entire process. This store is lucky to have such a dedicated and helpful employee!”
“Just wanted to let everyone know what an awesome employee I ran into at O'Reilly auto parts in Cottage Grove,WI today. .My passenger windshield wiper was falling apart.John came out and in less than 5 minutes had it fixed and I was back on the road ,ready for the rain.Made my day!I'll be coming back for all my auto parts needs for sure.Great guy, great store, great service!Thanks John really appreciate it!
Sincerely,
Thomas M.Pfeifer”