“I was somewhere between 'sad' and 'laughing' when I read the review the mentions the 'burly pharmacist.' I know who they are referring to and will share that he is one of the most receptive, kind, and caring pharmacists you could meet. He is not a bubbly or chatty person, but he is the real deal. When I was caring for my dying mother, and managing the overwhelming amount of medications needed to help her through the hospice journey, that pharmacy team was right there to help us through it. They made sure to ask about the well being of my father each time, they made the connection with other members of my family as well - and were sure to offer support to everyone. Now, as I find myself caring for my elderly father, they have been invaluable - they have talked me through vaccinations and medications, they know him by name and take the time to talk to him, knowing that it's a big deal for him to get out of the house and interact. Everyone at this location has been amazing. If it were close to my house, I would move all of my prescriptions to CVS solely because of this team.”
“If you have a question or issue you can CALL, visit or email them and they will actually resolve it. No sending you elsewhere or getting someone who can't help you. Actual service!”
“The staff here can literally NOT be beaten. They always remember you and are the kindest people. My medication is always ready right away and I never have issues when picking up.”
“The vetinary medicine team always did a fantastic job with my cat Marmalade's meds. The staff communicated changes quickly and thoughtfully, so Marm was never without her medicine. She is on a different medication now, but I will always be grateful for their work to keep her happy and healthy 💖”
“Generally pretty good prices, even for some of your pet's meds. Can also be quite convenient, as long as you need to do some shopping too.
Note that they don't take forward health.”
“Jen and Brie are amazing!! They make you feel at home as soon as you walk in the door! Jen always remembers who I am and something about me..now THAT is more than just customer service!! That is truly caring enough about the people that come in to remember them…you don’t get that at larger pharmacies☺️ I am so thankful to be able to come here!!”
“I didn't get this pharmacist's name, but the visit I had yesterday evening (2/13) in Monona was phenomenal. She/they went above & beyond to help me navigate getting my RX that wasn't covered by insurance at an affordable rate. I was discouraged prior because no one else seemed to want to help me. I almost took the RX elsewhere, but this person was so kind & encouraging. Thank you.”
“Hometown has great service! I switched from Grand Ave Walgreens because I would run out of meds, even tho I gave them 4-5 days notice. At Hometown, my meds are always ready within 24 hours after I call. And Jason, the pharmacist, sets your refills to at least 7-10 days before you need the med.”
“Talked with what seemed to be a senior account representative by the name of Tanner, and he saved me a lot of money! My store will be going through IPC from here on out!”
“Well stocked herbal apothecary with knowledgeable staff. They were out of what I was looking for but called other businesses to find it for me. Really nice people!”
“I have been using this location as my primary pharmacy for over 5 years. I have no intention of changing. The staff are very professional, very friendly and often go above and beyond when something is not clear.”
“I've been coming to this pharmacy for several years since switching from Walgreens. The pharmacists and staff a patient, friendly and have a great attitude even when it's busy. They're professional on the phone as well.”
10AM - 1PM 1:30 - 5PM
2538 Ironwood Drive, Sun Prairie
Pharmacies
“I changed my pharmacy from Walgreens to metro. People who working here is amazing! Today stop there 1 mn before they closed, and one my prescription for next day was in the process. Sweetheart lady who works there offered finish it for me now so I can save trip tomorrow! Lovely girl! Thank you! You always kind?”
2 - 5PM 11AM - 1:30PM
660 S Grand Ave, Sun Prairie
Pharmacies
“Fast and efficient. The Pharmacists and Pharmacy Technicians are all very knowledgeable and friendly. They have been helpful in thoroughly explaining delays and facilitating communication between providers. My experience with this CVS has been wonderful”
“I just switched over to Walmart from Walgreens. Getting scripts at Walgreens was such an ordeal the long lines and wait time was ridiculous. I walked into Walmart pick up my scripts and left all with in a few minutes, that would have taken me 30 minutes to get them from Walgreens.”
“I've gone here (24hr Walgreens @ hwy 51&151-E.Wash) on and off 4many years. As with most Walgreens I've had mixed experiences. I've had BIG problems w/ Northport dr. Walgreens Pharmacy & Pharmacists- no meds in stock, mis-infirmation- from pharmacists & a crappy attitude numerous # from _ _ _ _ an older white haired male pharmacist. This particular evening ,It was getting urgent, I'd waited ALL day for insulin @ N port.- Who didn't even tell me my doctors never called - & I TOLD them- I was OUT that a m.- Here they'd only given me 3pens- @previous visit- not 5!!- (They took 2out w/o telling me.) SO -Even though I was on hold for 48+min.(why only 4stars - not 5.) - when they did finally answer , they-(E.Wash crew) IMMEDIATELY took care of it ~ grateful 4the fast response- They told me I could p/u my insulin pens in 1 1/2hrs.~ Pretty good considering it was almost 9:00p.m. ( I was afraid I'd have 2go 2an Urgent Care- OR emergency room..) Thank you 24hr Walgreens. *LATER NOTE - This Walgreens isn't 24hrs anymore .”
“You know when you’re having a day when you and you just really need help. That day was today and it was Veronica who helped me. She was amazing thank you Veronica.”
10AM - 1PM 1:30 - 5PM
6010 Cottage Grove Rd, Madison
Pharmacies
“Jonathan makes this a 5 star experience, amazing hospitality, makes me feel like family, very communicative and patient.If Linda answers the phone it's a 1 star experience. She is condescending, makes you feel like you're incompetent and wasting her time.”
“They have low prices on my two prescriptions and make it easy with 90 day auto-refills. It is easy, I now get a text that my prescriptions are ready every 90 days. Staff is nice.”
“Been going here for almost 20 years. Love it. Customer service second to none. tried Walgreens here and there during that time, I just felt like a number and god forbid something is wrong with the script, Walgreens going the extra mile, not a chance. Dean pharmacy is dedicated to making people better and giving good service other places only concern is your money. Support your local pharmacy.”
Closed
2 Marsh Ct, Madison
Pharmacies
“I have been a client of Womens International pharmacy for 25 years. The personal service, efficiency of delivery and the cost are all exceptional.
When I needed answers the question, there was always a patient knowledgeable nurse available to speak with.
I have always been grateful that my endocrinologist sent me to them.
I have just read a series of negative reviews from recent experiences with customer service. This has not been my experience, and I had a few interactions in the last six months. They were very informative. But if they just merged with a bigger company who knows what the settling in is.”
2 - 5PM 9AM - 1:30PM
4605 Larson Beach Rd, McFarland
Pharmacies
“I love this Walgreens. The staff is always friendly, helpful, and a fun group to be around. I was extremely impressed by the pharmacy staff and the pharmacists that were helping me named Melissa and Brian. They were great about transferring scripts and both their attitudes were refreshing. 5 stars to Walgreens in McFarland”
“I have been using this location for several years now and get the same great service all the time. Special shout out to Beth and Haley who took the extra time to get my RX from my DR office ...Thanks Dan Kippert”
“Good Walgreens
Employees are friendly.
The interior of the store is clean.
Good selection of everything like cold drinks,food,medicine,vitamins,seasonal stuff and more.”
9AM - 1:30PM 2 - 5PM
108 Cottage Grove Rd, Madison
Pharmacies
“I truly appreciate everyone at this pharmacy. I've been going to this location for a few years now to fill prescriptions and get vaccines. I've always have a good experience and interaction with the pharmacy team and they've been very helpful with some complication insurance issues.”
6AM - 10PM
640 E Main St, Sun Prairie
Pharmacies
“Everyone's nice and well informative about my medication except that baldish guy J something and a much older guy. They seems to ALWAYS have a problem as well as being short with me whenever they're working and i have to get medications.”
“Undeniably the most attentive and efficient staff I've ever encountered at a pharmacy.
Cottage Grove is LUCKY to have such caring and professional individuals. Thank you!”