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March 2023 by Brad Zastrow
I have used Ace for multiple relocations and furniture storage. All of my interactions with sales, customer service and the drivers were positive. Communications were clear. Drivers used care when moving my belongings. Highly recommend!
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March 2023 by Robert Johnson
It’s hard to find responsive and professional companies anymore in my opinion. Everyone has excuses! This staff, especially Mike who was our driver, was top of the line! They did what they said they would do and did it on time! Highly recommend!
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October 2022 by Nicki Stocker
Misrepresented their subcontracted crew and very inefficient work. Overcharged $600 for a small local job. Slow movers and ill equipped. Have reached out multiple times and have gotten no responses or satisfaction from the agent or management.
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October 2022 by Yury Zhgenti
Was here couple times, never had any problems, got loaded in 15 mins
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July 2021 by Samantha Gajdostik
0 StarMuch like several others who have commented on their experience… this experience began with a great crew, despite showing up with 3 to pack, which we had informed during the quote process we would handle. Then 2 of the 4 loaders no-showed so it took much longer than anticipated to compete the job with the 1 loader and truck driver/supervisor doing the rest . That was 6/22.Today is 7/11 and after advising us we’d have our belongings arriving to Atlanta between 6/25 - 7/1, we heard crickets. When we followed up for updates on 6/30 we got told truck hadn’t left Wisconsin yet ?. Now we are told the truck has been in Atlanta for almost a week and we have yet to hear anything from Ace on when they will actually deliver the truck to us. Keep in mind we have been living without any of our essentials we need and have a toddler as well.All the information we have received has been by our own doing and calling. Ace has given us ZERO updates through the process but they were quick to cut the invoice on right away and let us know how we could pay them…seem logical to pay for an incomplete job without any of the tens of thousands of dollars worth of our life they have in their possession.HEED THE WARNING OF THIS UNFINISHED EXPERIENCE AND MANY OTHERS AND STAY AWAY FROM THIS GROUP.
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July 2021 by Jennifer D.
Ace has thoroughly underwhelmed since the minute they picked up all of stuff. An initial delivery spread of 6/28 to 7/9 has turned into "your stuff is still in the origin city, and we have absolutely no idea when it will arrive". Thanks for robbing us, Ace....of our stuff, and of the thousands of dollars we paid you for a service you are completely unable to provide.
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May 2021 by Ann Bruno
We have used Ace several times, local moves and corporate out of state moves, have NEVER had a single item damaged (and we’re talking 7-10 rooms of furniture) very professional, quick and very hard workers, would never trust another company
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April 2021 by A Inda
Ace world wide was very professional, efficient, and took care in packing fragile valuable items. Time is money in the moving world, and the team we had worked hard to be timely yet did not get sloppy in the move. I highly recommend this company as a premier moving service. We also chose to store some of our furniture in their long term facility, because they are cost effective and we trust that they will take great care of our belongings in storage.
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April 2021 by Calvin Klinker
The movers were well prepared to move all of our personal belongings safely and efficiently.
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March 2021 by Ashley Inda
Ace world wide was very professional, efficient, and took care in packing fragile valuable items. Time is money in the moving world, and the team we had worked hard to be timely yet did not get sloppy in the move. I highly recommend this company as a premier moving service. We also chose to store some of our furniture in their long term facility, because they are cost effective and we trust that they will take great care of our belongings in storage.Services: Oversized item removals
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November 2020 by Megan Vignocchi
I have had a few moves in the past few years and Ace Worldwide has been by far the best. They were responsive and accommodating from the moment I reached out to them. Customer service was friendly and communicative. The movers were punctual, careful, respectful, and efficient.We had a few stops to make and they really shined when we unexpectedly at some boxes that were not packed well. They secured everything and stayed within the projected estimate. I will definitely be using Ace Worldwide for all my moving needs.
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September 2020 by Debbie Noyes
Salesman said TV would be boxed it wasn't. TV was broken. Said pictures would be boxed they weren't. Two were broken. Said mattresses would be boxed they weren't. Mover's sweat was on our mattresses. Several pieces of furniture, including antiques were scratched and had rub marks. Numerous boxing marked kitchen were left in garage. Avoid this business!
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August 2020 by Elise W.
Ace made our move from Wisconsin to Colorado seamless ! Movers in both states were friendly, professional and prompt. All our items arrived without damage and on time. Thank you Ace for such an awesome Job!!
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June 2020 by Alex C
Professional, organized, on time, and very reasonable. Would definitely use them again!... Read More
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June 2020 by Sean W.
I spoke to a man on the phone who I believe was named Terry. He was extremely rude. He yelled at me and he blamed me for his inability to be helpful. And eventually without listening to me he set the phone down and walked away without saying a thing and when I tried to call back no one answered. as all the other one star reviews show just do not use this company.
