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January 2024 by Bryon Adams
This is a horrible buisness. We ordered an engine mid December 2023, It is almost the end of January 2024 and still no engine. Customer service never has a good answer for delay. I would never recommend this company to anyone.
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January 2024 by Tracey Canady
I need to give this 0 stars!! They don’t deserve a star! This is the worst company ever and they need to be shut down. Terrible customer service, no support, and they sell bad products. I can’t get a hold of any managers or speak to anyone in the accounting department. Their communication is obsolete and I can’t get anything resolved.
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December 2023 by Austin Gott
Took a minute to get.my engine, kept calling and left on hold for two hours to find out where my engine was, had to contact my cc company to put in a dispute of payment because I thought I was being scammed. Even contacted the Wisconsin states attorney office for paperwork to file fraud charges, and then miraculously, someone called me, letting me know it was on its way. Once it was actually on a truck it was here in 3 days. Customer service is horrible, I left messages, kept calling, felt abandoned. The engine runs great and if I could only reach someone to verify the warranty is active I would be very happy, I'll try again today.
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November 2023 by Colorado Queen
Worst customers service EVER. LOOK AT ALL THE OTHER 1 STAR REVIEWS. Thank goodness I came and read all the reviews. if anyone has been scammed file a complaint with your bank or CC company
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October 2023 by Roc X
Warranty is a scam, read the reviews before you buy. Sold me a transmission with a cracked case will not honor warrenty. No refund no exchange, rude hung up on me. Many open lawsuits do a quick Google search before you buy. I wish I had.
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October 2023 by JT Blanco
Stay away. I purchased a transmission for a 2011 Subaru Legacy. The Transmission is clearly defective. I contacted them and no response. I will never order any products from this company. Now I am stuck with a $1500 defective part.
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October 2023 by gordon ballensky
Ordered a engine for a 2015 dodge ram 1500 cost $5000 took two months to get the engine when it came. It had a broken valve cover broken intake, manifold, broken oil, filler, broken dipstick, broken thermostat housing and the oil pan was crushed due to the way they packed it I called them they will not replace it. All they will do is take the whole Motor back to send out another one. I already waited too much. Do not buy from this company. They are slow to react hard to get a hold of then when I called to get my corset back, they told me they can’t take it back because it cost too much for them to ship it back but yet they’re still charging me $500 for a core buyer beware do not buy lousy company
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October 2023 by Faisal Malik
It’s a scam, I have purchased a motor for $7500 from them which was covered for 5 years or 50k miles. After just driving 1000 miles motor stoped working. Upon contacting the warranty department they denied the claim for no reason and when I ask them why they just hung up on me. I tried calling them back but same thing. Please beware when you make a purchase when them it’s a scam that’s why they have only 2 star rating.
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September 2023 by Heather Riggins
They sold us an engine that was said to have 54,000 miles and the one we received had over 194,000 miles. The engine was returned and we have been fighting to get a refund for over a year now. Terrible company!
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August 2023 by Gep Pond
Stay away. Ordered a used-Remann’s-com “tested” engine that arrived with a bad cylinder. Asked for a refund and revived a replacement engine that was the wrong year. I had enough and bought another engine from someone else and had it installed. Months later still no refund.
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August 2023 by johnny bigstick
It pays to read the reviews. I canceled my order for a used motor and they charged me 25% for canceling. They did nothing for $661. They are a joke. I would give zero stars, if I could.
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July 2023 by craig hicinbothom
everytime i call i get hung up on or hold for 45 minutes
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July 2023 by Jeff Farris
I ordered an engine for my 2010 jeep on April 14 2023 They sent one that had a crushed in oil pan. On my mechanics advice we asked for a dodo on damaged engine.It took about 3 weeks to have them pick up the damaged engine. I never got the replacement for it. I’ve called and called. Left message after message. Never got anywhere with them so I’ve cancel today June 18 2023.Deal with this company at your own peril.
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May 2023 by Lee M. Friedman
Needed a remanufactured engine and hung on the phone with elevator music too long to be interested and then loo ked at their reviews and hung up. Will find another company to supply my needs.
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May 2023 by miguel Louzan
Consistent with other reviews. Bought an engine, got installed and not working. They sent another engine and told me that labor for the installation will be reimbursed. Called warranty department several times and you stay on hold forever and not a single person will pick up the phone. Stay away. Not worth it.