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October 2023 by Google user
I had an outstanding experience at this dealership! The staff was incredibly welcoming, and they worked diligently to find a car that matched my budget and preferences. The buying process was seamless. I'm thrilled with both the vehicle and the top-notch service. I wholeheartedly recommend this dealership to anyone in search of their next car!
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September 2023 by Dale Seidlitz
Price was fair. Our sales person was not as professional as I would have liked. He disappeared numerous times. I can only assume he was working multiple sales. Once he turned us over to finance we never saw him again! I get it he works on commission but I am hard pressed to use him as a sales person again! His mind was always somewhere else!
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September 2023 by Sheila McCarthy
It was by far the most pleasant and easy of a vehicle ever. Absolutely no hassle. Loved that I worked with Paul and Jake directly and no running off to talk with the manager about the process. Both were very attentive, answered all of my question and stepped me through all the latest features on my car. I would send anyone to this dealership to work with Paul and Jake again.
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September 2023 by Terri Frazer
Who knew buying a truck could be so much fun and full of a lot of laughs. Seriously, what a great experience! Logan, Paul and Ray thank you so much for everything and making it so easy and answering all my questions even after we drove away.
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September 2023 by Cory Hutton
George was an excellent salesman. Answered all of our questions with absolute confidence and gave us an amazing deal for trade in and also buying our 2017 Ford Raptor. This is the 3rd vehicle we have purchased from Don Johnson in Cumberland and will for sure be lifetime customers. Thanks again for the awesome experience.
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September 2023 by Tod Gerland
I recently purchased a used vehicle at Don Johnson Motors Cumberland. My service was without a doubt the best I have ever had at a dealership. They went above and beyond from the time I showed interest until my purchase. And during that time they never pressured me, they never bothered me, and let me proceed at my own pace
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September 2023 by Candice Evans
Ray was fantastic in his service for us today. Kind and helpful, we had a great experience here and I'm positive so many others will too. Buying a car never felt so easy.
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September 2023 by Deborah Lawrence
Logan was very knowledgeable and explained in detail all the features. Jeff did a great job on the paperwork. Would definitely recommend Don Johnsons in Cumberland.
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August 2023 by Julie Thomas
My experience purchasing a car at Don Johnson Cumberland was excellent. My salesman, Ray, found me the perfect vehicle. I never felt pressured to act quickly. I felt comfortable doing business with Don Johnson’s and highly recommend them to others.
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June 2023 by Pat B.
I had the misfortune of buying a new 2022 Chevy colorado 2 weeks before the May 2022 Hail storm. My car was severely damaged. Don Johnson Collision in Cumberland did a great job repairing it. Then in January 2023, I hit a patch of black ice and back to the shop we went. I no sooner got it back and I hit a deer 50 feet from where the black ice was! 2 weeks later I hit a deer that took out the passenger side of my truck. Don Johnson's team has fixed my truck 3 times and each time it comes back better than it did when I first bought it. Kerri and Ryan are awesome and always make sure to keep their customers informed. Take it to Don Johnson for repairs. You won't be disappointed.
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June 2023 by Daria Murphy
Where do I start. When I got to Don Johnson's in Cumberland, I was there for a recall on my own truck. The service department was very nice and punctual. While I waited, I went out and looked for a truck for the hubby. I loved how I was never pressured, followed, or interrupted while I went around and looked. I found great deals and did find the truck I wanted to take home. Ray was my sales guy and he made the whole process easy and amazingly fun! Actually, everyone that I encountered were friendly. I was in an environment that was laid back and relaxed which makes for a very enjoyable couple days. I would absolutely recommend stopping out. You will not regret it, I promise!
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June 2023 by Mary Hines
We purchased a Bronco with Don Johnson Cumberland Motors just a few days ago. Trying to find a Ford Bronco is a difficult thing these days especially if you want a specific color and trim. We live in Idaho but we were willing to travel if we could find the Bronco we were looking for. We thought we had found one at another dealer in Michigan, but that deal fell through due to that dealership’s poor internal communication. However, that situation led us to Don Johnson Cumberland Motors in Cumberland, Wisconsin, and the experience with them was totally the opposite. They were easy to work with, communication was clear and direct, and they did everything they could to make us feel confidant that we wouldn’t have another bad experience. We flew in on a Friday evening and on Saturday morning we were driving a brand new Ford Bronco on our way back to Idaho….smiling all the way!! We want to thank Jeff, Ray, Suzy and Amy for helping us with this purchase. Each one played a unique role, and they all were friendly and made us feel 100% satisfied with our decision. If you are looking for a new vehicle we would recommend checking out Don Johnson Cumberland Motors to anyone!!
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April 2023 by Patti G.
My husband and I are still in awe over the service we received from this dealership! We were on our way from the Twin Cities to "open" our Summer home on Madeline Island, when the driver's window went down, but did not come back up! The weather forecast was for rain and snow that weekend and we now had a vehicle with an open window! We pulled into Don Johnson Ford in Cumberland (we were driving a Lincoln), and asked if there was any way that they could look at it, and help us out. They advised that their schedule was full, but they would see what they could do. (We were trying to make one of the very few ferries for the day, so were under a significant time crunch!) Within 45 minutes, they had removed the door and were able to bring the window back up, and then secured it for us! (If they had had the parts, they would have fixed it too!) We made the ferry we were originally hoping for!Logan, Thanks for all you did for us!Saying "Thanks" does not seem adequate, so I will add: If Don Johnson Cumberland Motors is not your dealership...IT NEEDS TO BE! THEY ARE AMAZING!Patti G 4-20-2023
