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December 2023 by Amanda Nettekoven
After running into roadblocks trying to order just lenses and not having to send my glasses in I found Pearl Vision. When I called clearly frustrated they put me at ease and told me to come on in. While there they were nothing but amazing. Super friendly and walked through everything. Prices are comparable to all other places. Would definitely recommend
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November 2023 by DeeAnn Crabill
Great experience, got great advice on what type of lenses to get and got my new glasses quickly!!
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September 2023 by Erika Balza
Amy was AWESOME! Amy knows what she is talking about with respect to lenses and all of the various options, and she was spot-on with what I would want/need for my lenses. The process of ordering new lenses was so easy and fast! Not the "I want you out of here" fast, but it was such a smooth process from the start to the end. Thank you to Amy for her knowledge of your industry!
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August 2023 by Mike Poppell
Dr Smith and staff were very caring and took their time to explain everything about the exam and their products. I was very satisfied with all aspects of their practice and highly recommend them.
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April 2023 by Adam Schadt
Dr Smith and his staff were fantastic! Very knowledgeable, friendly and patient while answering all my questions and assisting me during my eye exam and glasses purchase. Highly recommend having your eye care taken care of here at Pearle Vision.
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March 2023 by Antonio Harris
Wonderful service and staff! Doctor Smith explained everything with great detail. I will recommend to all my friends and family.
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March 2023 by Samantha W
Had a great experience at Pearle Vision buying contacts and glasses. The store was well organized and stocked, Melanie was exceptionally helpful with choosing styles of glasses and then worked with my insurance to ensure I received the best deal. I love my new glasses and went back in to order a pair of sunglasses so I could take advantage of the deal available. I plan to switch my eye care to the optometrist there as well. The whole experience was great and I felt like I was in good hands. Definitely recommend.
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March 2023 by Meredith Capelle
Dr. Smith is such a great doctor! He always gets my prescription spot on! I highly recommend going to him for your eye care needs. He has the most up to date equipment and gives a thorough exam. The office is clean, bright and beautiful! The opticians are highly educated and can help you pick out the most stylish frames too. You won’t be disappointed.
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March 2023 by Andrew G.
Very pleased with the doctor and manager of this location. I had issues with a different location out of state and the manager here went out of her way to resolve the situation. Moreover, you could tell she genuinely cared about what has happened and worked hard to make it better--even though it really was mostly issues with a vendor and different Pearle altogether. Highly recommended!
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February 2023 by Samantha Corsten
I went in for my exam and everything went fine. I was told my trial contacts would take less than two weeks to come in, it took over a month. Then when I called to have my prescription sent over to me, I noticed that my paper prescription was different than what I received for my contacts themselves. I called and tried to explain which they did not understand. I ended up having to go into the store which was also just unsatisfactory. I sat down and explained again what happened. I was told how I was incorrect and the eye doctor was right and that I don't listen. Im not sure why I had to pay for an exam that they messed up and could've sent me last years prescription like they did anyways. It's fine, I just won't be able to see clearly. I've been coming here for a few years now and am very dissapointed on my visit; because of this I will no longer support/use this eye doctor. If you don't wanna be listened to and you wanna be treated like you know nothing, Id 10/10 recommend Pearle Vision.
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January 2023 by Samantha C.
I went in for my exam and everything went fine. I was told my trial contacts would take less than two weeks to come in, it took over a month. Then when I called to have my prescription sent over to me, I noticed that my paper prescription was different than what I received for my contacts themselves. I called and tried to explain which they did not understand. I ended up having to go into the store which was also just unsatisfactory. I sat down and explained again what happened. I was told how I was incorrect and the eye doctor was right and that I don't listen. Well the prescription I was sent was from last year (he told me it was from this year and they accidentally gave me last years prescription) I have physical evidence, which they ignored, that says my prescription that I was given this year is the same as last years. Im not sure why I had to pay for an exam that they messed up and could've sent me last years prescription like they did anyways. It's fine, I just won't be able to see clearly. I've been coming here for a few years now and am very dissapointed on my visit; because of this I will no longer support/use this eye doctor. If you don't wanna be listened too and you wanna be treated like you know nothing, Id 10/10 recommend Pearle Vision.
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December 2022 by Jean Rohr
Professional and caring staff at the Pearle Vision Center on Monroe in DePere. I received a comprehensive eye exam and my insurance was accepted. I was also introduced to eye mapping which would show a hidden problems with my vision. Highly recommend them for your vision needs.
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December 2022 by Henry Novak
I recently moved into the area and needed an eye exam and new glasses. Pearl Vision treated me like I have been with them for years. I also was offered a deep view picture of the inside of my eyes to show the health of my eyes. I can’t remember the proper name of this procedure. I had never been asked to have this done before. I was told I had some eye issues and would affect me later in life. This was always in the back of my mind for years. After they took the pictures it showed healthy veins and just normal aging. I was very relieved. I was unnecessarily concerned for years. I can’t recommend this Pearl Vision more and I wish I could remember the name of the doctor that treated me. I guess it’s not just my eyes getting old but my memory too.
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December 2022 by Lidia Kre
I definitely went in thinking all the positive reviews were too good to be true, but they're not. This location, the team and Dr. Smith are actually just that good. They are professional, personable, and knowledgeable. I was impressed with how I was walked through the process. Dr. Smith explained things throughout the exam and made the experience feel like we were collaborating for the best choice possible for me as an individual. 10/10 recommend this place over anywhere else in town, I won't go anywhere else ever again.
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December 2022 by Sandi Rodriguez
I was extremely happy with the time and attention I felt with Dr Smith and his staff. It was very thorough. I've been to other places in the past and felt like a number or just rushed through. I will be sending my husband & son to see him! Loved the assortment of frames as well! The associates were friendly and helpful! Great place!
