-
July 2023 by Heather
A prescription that would normally take 5 minutes to pickup takes 30 minutes because of how long you have to wait. They randomly close their pharmacy & limit hours. They also don't follow thru on when meds are supposed to be ready -- received notification that meds would be ready by 11am, and when we show up at 1230pm they haven't been filled yet. Why send out the alert if you have no intention to fill meds on time? Crucial/necessary meds cannot be delayed just because you're too lazy to fill them. And no one cares to do better. Everyone here is completely unreliable and unhelpful. I hate this pharmacy.
-
June 2023 by Mason
as soon as i entered the store i proceeded to get hit over the head with a metal pole and lit on fire 1/10 ?
-
June 2023 by Nick N.
This pharmacy staff is either severely hampered or just incompetent. I waited on hold 12 minutes to check the status of my prescription which the pharmacy rep said was in process. She called me back 3 minutes later to say she misread the dosing instruction and did not have the tablet form ordered by my provider (an antibiotic). When I asked her if she could check the other DePere Walgreens, she said "I will have to call you back". Fifty minutes later still no call back. I phoned my provider and they sent the prescription to Meijer with no drama/issues.Sorry, Walgreens, either hire more staff or figure out a better automated system to help your staff.Horrible customer service...
-
May 2023 by Amy Van Elzen
Went to pick up 3 photo books I ordered. Got there and only 1 was completed. Manager, kept telling me there is only 1. Why does my confirmation she 3 quantity etc. Etc. Well here it says one. I was upset and said then just cancel my order, I will go elsewhere. I left store , read my email whichshows order canceled for 3 items. I went back in store, and they had looked and someone put all three sets of pictures into one book. ? grrrrr and Manager kept trying to tell me I only ordered one book. No, and I am not paying price for 3 and getting 1.
-
April 2023 by Steve Nuthals
3 different employees assisted me today. Each person deserves 10 stars. Finding a product, ensuring I received the discounts and checkout. All 3 exceptional interactions. Thank you
-
April 2023 by Meghan Hetzel
Always polite and professional when I speak to the staff, but consistently have errors made when I try to refill my prescription here, like sending it to another location or cancelling my refills. Very weird.
-
April 2023 by Atom Zwick
Consistently made me wait a day to pickup my prescriptions and consistently made me call ahead, waiting a half hour on the phone, to tell me I could pick it up anytime. Understaffed clearly since the wait times take much longer than any other pharmacy. Employees clearly overworked because of constant errors when there is a rush. I don't normally leave reviews but felt this necessary. Intend on changing pharmacy. Shouldn't be a hassle each time I need a refill.
-
April 2023 by Robert White
They called me the day before to let me know I have a prescription to pick up.
-
April 2023 by SERGIO WILLIAM HEREDIA
Great store lots of good stuff.
-
April 2023 by N L
I really like the location and staff but the pharmacy hours are so weird and never has the same hours as all of the other Walgreens pharmacy. They seem to close when they want and then when they do open back up they are so backed up from being closed that the line is huge and the wait time to get a script filled is twice the time as before. There are no notice to these closing times or when it will be opened back up. Just really disappointed
-
April 2023 by Jekenna Rogers
The pharmacy is currently closed Saturday and Sundays but the rest of the store's open all week.
-
April 2023 by Local restaurant Connoisseur
Always a good selection and love the clearances out merch and rewards points
-
April 2023 by Theresa Reynders
Every time I need my prescription it's out of stock. When they finally have it in stock and I go to pick it up I had to wait so long I finally had to leave because I had an appointment. So today I go in to pick up my prescription before I leave on vacation and the pharmacy is temporary closed today so I'm supposed to call another Walgreens. I called Walgreens on the west side of De Pere, he checked all the Walgreens in the Green Bay Area and they are all out of stock. Transferring all my prescriptions out of Walgreens!!!
-
April 2023 by Lynn S
Friendly and quick!!
-
April 2023 by Aaron Brechlin
They seemed friendly, and I like the look from outside.
