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June 2023 by Nick N.
This pharmacy staff is either severely hampered or just incompetent. I waited on hold 12 minutes to check the status of my prescription which the pharmacy rep said was in process. She called me back 3 minutes later to say she misread the dosing instruction and did not have the tablet form ordered by my provider (an antibiotic). When I asked her if she could check the other DePere Walgreens, she said "I will have to call you back". Fifty minutes later still no call back. I phoned my provider and they sent the prescription to Meijer with no drama/issues. Sorry, Walgreens, either hire more staff or figure out a better automated system to help your staff. Horrible customer service...
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May 2023 by Amy Van Elzen
Went to pick up 3 photo books I ordered. Got there and only 1 was completed. Manager, kept telling me there is only 1. Why does my confirmation she 3 quantity etc. Etc. Well here it says one. I was upset and said then just cancel my order, I will go elsewhere. I left store , read my email whichshows order canceled for 3 items. I went back in store, and they had looked and someone put all three sets of pictures into one book. ? grrrrr and Manager kept trying to tell me I only ordered one book. No, and I am not paying price for 3 and getting 1.
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January 2023 by Emily R.
This place does not have it together. Everytime my prescriptions are always late and I have to walk there so for me to walk there and back it's almost an hour of my time. The amount of times I've had to come back for something is ridiculous. One time my prescription said it was ready to pick up so I walked there in the pouring rain with a fever just for them to tell me it's not ready and won't be for a while. Tried calling each time but it's always a long waiting call
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January 2023 by Atom Zwick
Consistently made me wait a day to pickup my prescriptions and consistently made me call ahead, waiting a half hour on the phone, to tell me I could pick it up anytime. Understaffed clearly since the wait times take much longer than any other pharmacy. Employees clearly overworked because of constant errors when there is a rush. I don't normally leave reviews but felt this necessary. Intend on changing pharmacy. Shouldn't be a hassle each time I need a refill.
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January 2023 by Steve Nuthals
3 different employees assisted me today. Each person deserves 10 stars. Finding a product, ensuring I received the discounts and checkout. All 3 exceptional interactions. Thank you
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January 2023 by Meghan Hetzel
Always polite and professional when I speak to the staff, but consistently have errors made when I try to refill my prescription here, like sending it to another location or cancelling my refills. Very weird.
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December 2022 by Jen A.
this was a great place and convenient but over the last year I have gone to pick up scripts several times and the pharmacy is closed. Switching to another location
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November 2022 by Robert White
They called me the day before to let me know I have a prescription to pick up.
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September 2022 by N L
I really like the location and staff but the pharmacy hours are so weird and never has the same hours as all of the other Walgreens pharmacy. They seem to close when they want and then when they do open back up they are so backed up from being closed that the line is huge and the wait time to get a script filled is twice the time as before. There are no notice to these closing times or when it will be opened back up. Just really disappointed
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September 2022 by Jekenna Rogers
The pharmacy is currently closed Saturday and Sundays but the rest of the store's open all week.
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September 2022 by Alison N.
The pharmacy at this store is a complete joke! If I could give 0 stars I would. Went to go pick up on prescriptions and they were closed even though the website said open. Ok fine I get things happen. Went back a few days later and had so many issues! One of the prescriptions I needed wasn't ready even though I got a text message and the app said it was. Another prescription was ready but the tech refused to give it to me because she said I already picked it up. And then the customer service was probably the worse ever. I get having technical difficulties or even making a mistake but this tech seriously seemed like she was under the influence of something. I will never go back to this pharmacy! Thank goodness the Appleton location is the complete opposite!
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September 2022 by Theresa Reynders
Every time I need my prescription it's out of stock. When they finally have it in stock and I go to pick it up I had to wait so long I finally had to leave because I had an appointment. So today I go in to pick up my prescription before I leave on vacation and the pharmacy is temporary closed today so I'm supposed to call another Walgreens. I called Walgreens on the west side of De Pere, he checked all the Walgreens in the Green Bay Area and they are all out of stock. Transferring all my prescriptions out of Walgreens!!!
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September 2022 by e. drew Pavlovich
Always a good selection and love the clearances out merch and rewards points
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August 2022 by Amy J.
Very disappointed in the pharmacy. Hit or miss when they are open. Website states open until 7, get there at 5 and the pharmacy is closed. This has happened multiple times. They need to change their website and state "open occasionally"
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June 2022 by Ross Schwartz
The store was clean, I was able to find what I needed quickly and the staff person at the register was friendly and fast! The other times I've been here other employees have been helpful as well.