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November 2023 by LeAnna Lombardi
Sent a package back to me that I sent out. I went back in to send it out and had the address verified by recipient and 4 companies that sent multiple letters sent to address that were delivered by USPS and I explained that to the person at the desk. He said he will send it out again. I said thank you and walked to leave. He got snarky with me and said “there’s 8,000 here and that’s one person. Who do you think is wrong? I’d say that one person.” I know from my history in that industry that 8,000 people did not touch that package, and that person has lived there 13 years. How would he not know his address? There was no need for that comment, it was very rude.
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October 2023 by Justin Phar
Very rude staff. Would not answer my simple questions then got angry with me for asking. Will never return to this location.
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July 2022 by Kathy S.
I couldn't find a package that was stated as delivered. Travis went above and beyond to help me find it. Exemplary customer service.
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June 2022 by Craig Cole
Went in to mail my passport renewal application. The person that helped me was very helpful and friendly.
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March 2022 by Renee Spicer
Customer Service here is hands-down the BEST I have every received at a Post Office! The two men behind the counter give such great service!
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January 2022 by Annabelle Rebar
The people at the counter are always nice, the mail delivery lady is always nice too! Everything is always on time, only ONE time that ive been here have we not recieved the mail and that was this year when we got attacked with snow! Theres barely any mixed up mail and if it is its never a big deal we just run over to whoever it was meant to and out it in there mail box.
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November 2021 by S C
Customer service is terrible @ Deforest! When you call the post office to inquire on a package you often get some guy that talks down to you and acts like he's some big shot and always says "your talking to a seasoned worker here" pretty much yelling at you in a very rude tone...I think maybe this clerk is "too seasoned" and probably needs to retire! If he worked anywhere else he would have been fired long ago. It's no wonder this post office has such a bad reputation!
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August 2021 by Eric Teet
Terrible. Lie to you. Don't open when they say they do. They don't help with anything
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April 2021 by A-Belle R.
The people at the counter are always nice, the mail delivery lady is always nice too! Everything is always on time, only ONE time that ive been here have we not recieved the mail and that was this year when we got attacked with snow! Theres barely any mixed up mail and if it is its never a big deal we just run over to whoever it was meant to and out it in there mail box.
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April 2021 by Ryan de St. Germain
Package accepted at this location but “pending acceptance” for 2 weeks now. Does anyone work here? Why do I keep using usps. Trash.
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January 2021 by SuzyQ
This post office is really great. They are so helpful. I had an issue about a year ago and they assisted me, then I just had an issue with a package and spoke to Chris and he was just awesome and really cared about helping me out. They are fantastic!
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August 2020 by Beth B
I had a great experience here. I can say I’ve never met a postal worker that was actually happy, but this guy was. Very friendly, helpful and I think he likes his job! I will be coming back for sure.
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July 2020 by Dave Shelton
Receive neighbors mail at least twice each week.
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June 2020 by SuzysCoolStuff
This post office is really great. They are so helpful. I had an issue about a year ago and they assisted me, then I just had an issue with a package and spoke to Chris and he was just awesome and really cared about helping me out. They are fantastic!
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April 2020 by Wayne Houston
Sunday package delivery is non-existent. Either they can’t find the house, the driveway is blocked or some other lame excuse to not do their job.
